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# Alternant Support Applicatif POS - H/F

- **Company:** Zucchetti France
- **Location:** Asnières-sur-Seine, France (Remote available)
- **Experience:** Internship
- **Contract:** Apprenticeship
- **Skills:** Application Programming Interfaces (APIs), Business Software, Computer Maintenance, SQL Databases
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7cae13d3214da247

## About the Role

* Formation en informatique, Bac+2 minimum.
 * Connaissances des environnements Microsoft.
 * Notions en réseaux, systèmes et maintenance informatique.
 * Capacité à analyser et diagnostiquer des incidents techniques.
 * Des connaissances en SQL, API ou architectures client/serveur seraient un plus.
 * Une première expérience ou un intérêt pour les logiciels métiers et les solutions d'encaissement (POS) est apprécié.

Savoir-être

 * Curiosité et envie d'apprendre.
 * Sens du service et bon relationnel client.
 * Rigueur, organisation et capacité d'analyse.
 * Esprit d'équipe et capacité à collaborer avec différents interlocuteurs.
 * Réactivité et autonomie dans la recherche de solutions.

## Description

* Assurer un support technique et applicatif de premier niveau auprès de nos clients (diagnostic, résolution et escalade si nécessaire).
 * Participer à l'installation, au paramétrage et au déploiement de nos solutions POS.
 * Contribuer aux mises à jour et à la maintenance des environnements clients.
 * Réaliser des tests fonctionnels afin de garantir la qualité et la fiabilité des solutions déployées.
 * Accompagner les utilisateurs dans la prise en main des outils et contribuer à leur satisfaction.
 * Participer à l'amélioration continue de nos services, de nos outils et de nos processus internes.


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