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# IT Support Administrator

- **Company:** Posturite Ltd
- **Location:** Berwick, UK
- **Salary:** £27,000.0 - £28,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Issue Tracking Systems, Microsoft Dynamics, Microsoft SharePoint, Software Troubleshooting, Microsoft InTune, Microsoft Business Central, User Accounts
- **Published:** September 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=58b0e7c44e3ba1ed

## About the Role

You'll ideally have:

 * Previous experience in an IT Support, Service Desk or Technical Support role would be desirable
 * Experience supporting Windows devices and Microsoft 365
 * Strong troubleshooting and problem solving skills
 * Great communication skills and a genuine desire to help people
 * Excellent organisation and attention to detail
 * Experience working with ticketing systems
 * The ability to prioritise and manage multiple requests
 * A desire to bring ideas and challenge existing processes

It would be great if you also have experience with:

 * Microsoft Intune
 * Entra ID / Active Directory
 * SharePoint
 * Dynamics 365 or Business Central
 * ITIL or Microsoft certifications
 * Full training will be provided

## Description

* Providing first line IT support to colleagues across the business, both in-person and remotely
 * Managing and progressing support tickets through to resolution
 * Supporting Microsoft 365, user accounts, permissions and access requests
 * Administering joiners, movers and leavers processes
 * Preparing and configuring laptops, mobile devices and IT equipment
 * Supporting device management through Microsoft Intune
 * Assisting with Dynamics 365, Business Central and other business applications
 * Maintaining asset registers, licence records and IT documentation
 * Helping to keep our systems secure and compliant
 * Identifying opportunities to improve processes and user experience


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