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# IT Field Engineer

- **Company:** Nextech Group Ltd
- **Location:** Manchester, UK
- **Experience:** Experienced
- **Salary:** £30,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cyber Security, Microsoft Exchange Server, Desktop Environments, Hyper-V, Virtual Private Networks (VPN), Windows Servers, Virtual Desktops, Remote Desktop Services, TCP/IP, Virtual Local Area Networks, Computer Network Technologies, Information Technology, Veeam, Vmware
- **Published:** September 30, 2026
- **Apply:** https://www.totaljobs.com/job/it-field-engineer/nextech-group-limited-job108060606

## About the Role

* Minimum 2 years' experience within an IT Support, Infrastructure or Field Engineering role
 * Previous experience working within an MSP environment
 * Strong customer-facing communication skills
 * Full UK driving licence and willingness to travel

Technical Knowledge
Experience with some or all the following:

 * Microsoft 365
 * Microsoft Azure
 * Windows Server
 * Windows 10 / 11
 * Active Directory & Group Policy
 * VMware and/or Hyper-V
 * Microsoft Exchange
 * Networking technologies (TCP/IP, VLANs, Wireless, VPNs)
 * Firewall technologies
 * Veeam Backup
 * Cyber Security best practices
 * Azure Virtual Desktop (AVD) and Remote Desktop Services (RDS)

## Description

Due to continued growth, they are looking for an IT Field Engineer to join their technical team, providing a mix of on-site customer support, project delivery and remote technical assistance across a diverse client portfolio.

This is an excellent opportunity for someone who enjoys working with a broad range of technologies while developing their infrastructure and cloud expertise within a fast-paced MSP environment.

The Role

You'll be responsible for delivering technical support both on-site and remotely, helping customers maintain secure, reliable and high-performing IT environments.

The role combines field engineering, project work and service desk support, offering exposure to a wide range of technologies and customer environments., * Provide on-site technical support and troubleshooting across customer locations

 * Support infrastructure deployments, upgrades and technology migrations
 * Assist with project delivery, including new site installations and office moves
 * Deliver 1st and 2nd line technical support across server, network and desktop environments
 * Support Microsoft 365 and Azure-based solutions
 * Troubleshoot networking, connectivity and security-related issues
 * Escalate and resolve complex technical incidents with senior engineers
 * Maintain accurate documentation and update service tickets
 * Support the service desk team when not attending customer sites
 * Build strong relationships with customers and internal stakeholders


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