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# IT Helpdesk Support

- **Company:** Reed
- **Location:** Nuneaton, UK
- **Salary:** £35,360.0 - £41,600.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Office
- **Published:** September 9, 2026
- **Apply:** https://www.totaljobs.com/job/it-helpdesk-support/reed-technology-job107954522

## About the Role

* Previous IT Helpdesk / 1st Line Support experience
 * Strong knowledge of Windows and Office 365
 * Experience with helpdesk/ticketing systems
 * Active Directory experience desirable
 * Excellent communication and customer service skills
 * Education sector experience preferred
 * Valid DBS required



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