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# Field IT Engineer - Infrastructure Installation & Desktop Support

- **Company:** Network Squad Ltd
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Office, Networking Basics, Networking Cables, Software Engineering, Wireless Access Point, Wi-Fi Technology, Peripherals, Laptops, User Administration
- **Published:** September 1, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=22417d5e604318f7

## About the Role

* Proven experience in IT support, desktop engineering, and/or structured cabling installation
 * Experience with fiber/Copper termination, CCTV systems, and access point deployment
 * Strong knowledge of Windows 10/11, Office 365, and basic networking
 * Familiarity with Active Directory and basic server-side support (a plus)
 * Excellent problem-solving and communication skills - able to explain technical concepts to non-technical stakeholders
 * Customer-focused mindset; able to work independently and in a team
 * MSP (Managed Service Provider) experience desirable
 * IT certifications (CompTIA A+, Microsoft MCP, or similar) preferred but not essential

Position Details:

 * Full-time position
 * Flexible working hours, including weekends
 * Car good to have
 * UK driving license

Application question(s):

 * Are you a British national, or do you have the right to work (RTW) in the UK?
 * Are you self-employed or do you have your own company?
 * Have you worked in a Managed Service Provider (MSP) environment before?
 * What is your process for installing and configuring a new laptop for a user?
 * Have you worked with infrastructure tasks such as patch panels, fiber splicing, or CCTV installation?
 * Do you have experience installing and commissioning network cabling, WiFi access points, and CCTV systems in commercial environments?
 * Do you have experience pulling and terminating fiber optic and copper cabling (Cat5e/Cat6/Cat6a)?
 * Are you comfortable working at heights (e.g., replacing WiFi access points)?

## Description

* Install and terminate fiber optic and copper cabling (Cat5e/Cat6/Cat6a) across commercial sites
 * Pull and route cable via ceilings, under-floor risers, and across-floor ducting
 * Install and commission CCTV systems (camera placement, NVR setup, cable runs) and wireless access points, including working at height
 * Patch panel termination and infrastructure cabinet builds
 * Conduct pre-installation site surveys and post-installation testing
 * Maintain documentation of issues, solutions, installations, and as-built records
 * Provide 1st and 2nd line support for desktops, laptops, printers, and peripherals
 * Troubleshoot Windows 10/11, Office 365, and general software issues
 * Install, configure, and maintain hardware and software; handle remote support via phone, email, and remote tools
 * Manage Active Directory tasks (password resets, user management)
 * Collaborate with project managers, engineers, and clients to understand site requirements and resolve complex issues