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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Regulated Industries Systems Engineer - **Company:** NEW CHARTERS, LLC - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, Microsoft Azure, Backup Devices, Network Operating System (NOS), Cyber Security, Computer Maintenance, Disaster Recovery, Multi-Factor Authentication, Python (Programming Language), Network Planning and Design, Windows PowerShell, Security Information and Event Management, Software Engineering, Software Vulnerability Management, Wide Area Networks, Web Applications, Scripting, Network Server - **Published:** September 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dae25cc03ab43c0f ## About the Role * Associate's degree or at least 2 years of network design and installation experience; alternatively, 1 year of network design or installation plus 2 years of software development, help desk support, or hardware maintenance, or an equivalent combination of education and experience. * At least one industry certification. * Working knowledge of network applications and a network operating system, with demonstrated ability to assemble, configure, support, build, and maintain servers and workstations. * Working knowledge of NIST SP 800-171 and CMMC Level 2 practices, CUI marking and handling requirements, and enclave access-control procedures. * U.S. citizenship is required; dual citizenship is disqualifying. Candidates must successfully complete a background check/personnel security screening consistent with NIST SP 800-171 personnel-security controls and be eligible for a U.S. Department of Defense security clearance. Preferred Experience * Exposure to SIEM and EDR/XDR platforms. * Experience with vulnerability management tooling and system-hardening practices. * Scripting experience with PowerShell or Python. * Familiarity with CMMC assessment activities and NIST SP 800-171 control implementation. Physical Requirements * Correctable vision and full hearing capability, including the ability to distinguish tones. * Ability to lift up to 70 pounds and stand and/or sit for up to 14 hours per day. * Ability to effectively speak, read, and write English. * Ability to perform physical field work, including work on ladders and in crawl spaces, attics, construction areas, professional office environments, and LAN/WAN rooms. * Availability for some evening and weekend work and overnight travel. * Valid driver's license and reliable transportation to New Charter offices and client locations as required. * Ability to travel by commercial airline when necessary. * Ability to follow company dress policy. ## Description * Manage on-premises and cloud environments, including software and hardware configuration, maintenance, troubleshooting, and documentation, in alignment with New Charter specifications and client requirements. * Complete project work, service tickets, routine maintenance, and escalated technical support both remotely and on-site. * Collaborate with the Design Team on the development, evaluation, and delivery of client scopes of work and quote specifications. * Develop and maintain strong expertise in Microsoft 365, Azure, network operating systems, servers, workstations, backup, email, and related network applications. * Maintain current and accurate documentation for implementations and changes to client infrastructure. * Maintain awareness of insider-threat indicators and follow CUI marking, handling, storage, and destruction requirements in accordance with NIST SP 800-171 and enclave policy. * Follow enclave physical and logical access controls, including visitor escort procedures and multi-factor authentication, to safeguard CUI and enclave systems. * Configure, monitor, and maintain backup and replication routines; coordinate scheduled disaster recovery drills and maintain supporting documentation. * Partner with the Information Security team to remediate vulnerabilities and harden systems in accordance with the vulnerability management program. * Provide timely, accurate status updates to clients, managers, engagement teams, and technical support vendors, including Microsoft, in accordance with company procedures. * Serve as an escalation resource for difficult or complex technical issues and mentor junior Service Operations team members through knowledge sharing. * Follow New Charter and Service Operations policies, standard operating procedures, installation checklists, work-order requirements, and time-entry expectations. * Participate in the on-call rotation and provide scheduled or necessary off-hours support. * Maintain technical expertise through an agreed education and certification program and stay current on industry developments and emerging technologies. * Collaborate on law-enforcement-related projects when voluntarily elected; such work may require additional training and screening consistent with the FBI Criminal Justice Information Services (CJIS) Security Policy. * Attend company and departmental meetings and communicate client issues, project status, scheduling concerns, risks, and resolutions. * Perform other related duties as assigned., * Demonstrate New Charter's core values at all times: Passion, Integrity, Accountability, Focus, and Professionalism. * Maintain excellent client relationships, professional communication, and productive working relationships with peers. * Complete projects, tasks, and responsibilities accurately and professionally while meeting applicable billable-hour expectations. * Maintain required industry certifications and document progress toward career goals and objectives.