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# IT Technician

- **Company:** Science Applications International Corporation
- **Location:** Halawa, HI, United States
- **Salary:** $80,001.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Networking Systems, SC Clearance
- **Published:** September 11, 2026
- **Apply:** https://www.careerarc.com/job-listing/saic-jobs-it-technician-53015919

## About the Role

REQUIRED EDUCATION AND EXPERIENCE:

 * Bachelor's degree and two (2)+ years of IT-related experience, OR four (4) additional years of experience in lieu of a degree.
 * Experience providing IT support with strong customer service focus.

REQUIRED CERTIFICATIONS:

 * Must have a current DoD IAT Level II or higher certification such as Security+, CySA+, etc.

REQUIRED CLEARANCE:

 * Must have an active Secret clearance with ability to obtain TS/SCI clearance.
 * Must be a current U.S. Citizen.

## Description

Description

SAIC is seeking an IT Technician to support USPACOM J7 at Camp Smith in Honolulu, Hawaii. The IT Technician provides Tier 1 help desk support, assists with IT assets and account management, and supports the IT Project Lead in executing IT-related initiatives. This position requires foundational IT support experience and a strong customer service mindset.

JOB DESCRIPTION:

 * Provide Tier 1 help desk support to end users; troubleshoot and resolve routine IT issues or escalate as needed.
 * Assist with J7 NMCI and HQ IT asset inventory, tracking, user assignment, and tech refresh preparation.
 * Maintain functionality of Networked systems and HQ printers (NMCI, Nautilus, MPE etc); troubleshoot issues, coordinate maintenance, and ensure supply availability.
 * Support onboarding and out-processing tasks related to IT equipment issuance, user account creation, and account retirement.
 * Assist with drafting and updating SOPs and IT documentation under direction of the IT Project Lead.
 * Support IT Project Lead with administrative, technical, and coordination tasks.
 * Maintain a customer-focused, professional approach when supporting J7 personnel.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

 * Bachelor's degree and two (2)+ years of IT-related experience, OR four (4) additional years of experience in lieu of a degree.
 * Experience providing IT support with strong customer service focus.

REQUIRED CERTIFICATIONS:

 * Must have a current DoD IAT Level II or higher certification such as Security+, CySA+, etc.

REQUIRED CLEARANCE:

 * Must have an active Secret clearance with ability to obtain TS/SCI clearance.
 * Must be a current U.S. Citizen.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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