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# Business Support Officer | SEND Access to Resources

- **Company:** Lancashire County Council
- **Location:** Preston, UK
- **Salary:** £26,403.0 - £28,142.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Microsoft Office
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=6bfc5de3af239546

## About the Role

* Experience providing administrative or business support
 * Confidence using Microsoft Office, particularly Outlook, Word and Excel
 * Excellent organisational and communication skills
 * Ability to manage competing priorities and deadlines
 * Strong attention to detail and accuracy
 * Ability to build positive working relationships
 * Ability to work independently and as part of a team
 * Essential Requirements
 * 4 GCSEs (Grade A-C / 4-9) including English and Mathematics, or equivalent experience
 * Strong ICT and administrative skills
 * Ability to handle sensitive information confidentially
 * Commitment to equality, diversity and excellent customer service
 * Ability to attend County Hall for a minimum of 40% of the working week

## Description

Do you thrive in a busy administrative environment and want to play a key role in supporting children and young people with SEND to access the right educational opportunities? We are looking for a Business Support Officer to join our SEND Access to Resources Team (SEND ART). This is an exciting opportunity to provide high-quality administrative and business support, helping to ensure children and young people with SEND receive the placements and resources they need to achieve the best possible outcomes.

What You Will Be Doing

 * Managing referrals and workflow systems
 * Supporting specialist placement administration
 * Managing shared inboxes and responding to enquiries
 * Maintaining accurate databases and records
 * Producing reports and management information
 * Supporting meetings, panels and governance processes
 * Processing financial documentation and resolving queries
 * Working closely with schools, providers, families and internal colleagues


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