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# EMEA Operations DX & AI Transformation, VP

- **Company:** MUFG
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Data Visualization, Microsoft PowerPoint, Power BI, Pega, Microsoft Power Automate, Multiplatform, Powerapps
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=547dbaa71517b899

## About the Role

* Proven experience delivering transformation initiatives from initiation through completion within corporate or investment banking environments.
 * Demonstrated expertise in business analysis across diverse transformation projects involving business process re-engineering and intelligent automation.
 * Extensive hands-on experience managing multi-platform solution delivery including Microsoft Power Platform (Power Apps, Power Automate, Power BI) as well as process automation platforms such as Tungsten Automation/KTA/RPA/PEGA.
 * Advanced proficiency in Power BI for dashboard creation, report generation, and data visualisation best practices tailored for management reporting.
 * Ability to document high-level concepts in PowerPoint presentations suitable for non-technical stakeholders; excellent written communication skills.
 * Sound understanding of corporate & investment banking operating models with insight into front-to-back processes and organisational challenges.
 * Strong knowledge of change management principles and project delivery methodologies; adept at planning and prioritising tasks effectively.
 * Exceptional interpersonal skills enabling you to establish collaborative relationships with individuals at all levels inside and outside the organisation.
 * Experience preparing high-quality presentation papers that explain complex concepts clearly for senior stakeholders; adaptable messaging skills.
 * Comprehensive understanding of governance frameworks related to change management as well as broader organisational risk controls.

## Description

* Provide day-to-day management of a team of developers responsible for delivering robust RPA solutions that support operational efficiency.
 * Lead business process re-engineering by identifying processes for improvement, articulating problem statements clearly, analysing requirements thoroughly, and designing appropriate solutions.
 * Prepare comprehensive 'as is' and 'to be' process flow diagrams and summarise key points at management level to build compelling business cases.
 * Oversee programme management and solution delivery using agile methodologies across multiple platforms including Tungsten Automation (KTA/RPA), Power Platform tools such as Power Apps, Power Automate, and Power BI.
 * Promote GenAI solutions like Copilot to enable business benefits from advanced AI tools; support the integration of AI agents into operational workflows.
 * Drive upskilling initiatives across EMEA Operations by rolling out Datacamp training programmes to embed digital capabilities within teams.
 * Support the communications agenda for transformation programmes by preparing updates for key committees and stakeholders.
 * Conduct horizon scanning to stay informed about industry trends, emerging technologies, and best practices in AI, digitalisation, and transformation.
 * Establish strong collaborative relationships with internal stakeholders, external partners, vendors, and consultants to ensure project success through shared expertise.
 * Act as a transformation agent advocating change to support Operations' strategy in providing timely, accurate, and appropriate services.