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# Technical Security - Support Engineer

- **Company:** THG
- **Location:** Manchester, UK
- **Contract:** Permanent contract
- **Skills:** CompTIA Network+, System Configuration, Firmware, Design of User Interfaces, Expertise in Genetec Systems, Systems Architecture, Systems Integration, Lenel, Backend
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1f979b0bbaa40991

## About the Role

* Good understanding of technical systems, user interfaces and software configurations
 * Experience working across multiple sites/regions, ideally in a global or multi-site organisation.
 * Solid understanding of data protection and compliance requirements relevant to security technology (e.g. GDPR, ICO guidance).
 * Proven experience configuring and managing enterprise-level CCTV and Access Control systems (e.g. Genetec, Milestone, Lenel, HID, Gallagher, Avigilon, or similar).
 * Relevant technical certifications (e.g. manufacturer-specific certifications for CCTV/access control platforms, networking certifications such as CompTIA Network+/CCNA).
 * Experience with integrated security management platforms (PSIM) or building management system integration.

## Description

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

Why be a Support Engineer at THG?

This role is a technical role, where your drive and ambition will maintain compliance and functionality across all technical security disciplines across a global portfolio of corporate offices, fulfilment centres, manufacturing sites, retail and experience sites.

As Technical Security - Support Engineer, you'll:

 * Own (where needed) the backend configuration, administration, and technical oversight of global CCTV and Access Control platforms (e.g. user permissions, device onboarding, system architecture, integrations, and firmware/software updates).
 * Ensure all systems comply with relevant data protection regulations (e.g. GDPR), industry standards, and internal security policies.
 * Work closely with IT, Facilities, HR, Legal, and other divisional teams to align security technology with wider business needs.
 * Build and maintain strong relationships with key technology suppliers, installers, integrators and maintenance contractors.
 * Support the development of a long-term technical security roadmap aligned with business growth and risk appetite.