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# Helpdesk Analyst - PACE program

- **Company:** Smart Information Technologies Ltd
- **Location:** Kirkham, UK (Remote available)
- **Experience:** Experienced
- **Salary:** £23,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Odoo
- **Published:** September 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8f4939c65af34744

## About the Role

· Minimum or equivalent of 3 A-levels.

Essential Skills

· The ability to work individually and in a team.

· Must be fluent in English speaking/writing.

· Be able to multi-task whilst working on multiple problems across several clients.

· Communication skills to liaise with clients.

Preferred skills

· Experience using Odoo.

· Worked in the ERP industry previously.

· An interest in IT- including basic skills with Microsoft Word, Excel, and PowerPoint., * A-Level or equivalent (preferred), * Customer service: 2 year (preferred), * A-Level or equivalent (required)