> Markdown version of [/jobs/ext/3194280-business-application-owner](https://www.wearedevelopers.com/jobs/ext/3194280-business-application-owner). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Business Application Owner

- **Company:** Nexrail
- **Location:** Dortmund, Germany
- **Experience:** Expert
- **Salary:** €70,000.0 - €85,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Business Systems, Break Fix
- **Published:** September 10, 2026
- **Apply:** https://www.adzuna.de/details/5878316671

## About the Role

* A minimum of 5 years of experience owning or supporting business applications (ERP, core business systems), including hands-on troubleshooting.
 * Proven ability to manage multiple multiple applications and priorities simultaneously.
 * Ability to envision how the IS environment can be optimized
 * Experience overseeing external service providers (TMA/maintenance contracts), including SLA monitoring and invoice validation
 * Strong relationship-building and stakeholder management skills, with a proven ability to build trust and collaborate effectively with business process owners across departments
 * Proven track record of defining detailed IS specifications with non-IT staff.
 * Professional fluency in English and German - French a plus.

## Description

Responsible for ensuring that Nexrail has effective technology solutions for their business process. Coordinate the implementation of application changes and improvements (or initial deployment), working closely with external TMA/maintenance providers. As a member of the IS/IT team, reporting to the IT Director, ensure that business application solutions align with the overall IT strategy, architecture and security. This person will take a strong interest in the detailed functioning of the entire Nexrail/LocMaint business model. This is a hands-on role, not a people-management position., * Analyse existing business processes and identify opportunities for digitalization and efficiency improvements.

 * Identify and define business application improvement opportunities by working closely with business units to document requirements, evaluate solutions and prepare project specifications. Support budget preparation and approval process for application-related initiatives.
 * Coordinate the implementation of changes and enhancements including: close cooperation with platform integrators, coordinating testing, training, user reference materials and documentation of customizations.
 * Coordinate meeting business needs for on-going changes to existing systems.
 * Monitor versions of IT platforms used to plan for upgrades.
 * Supervise external TMA providers: prioritize support tickets, monitor SLAs, and validate the quality of delivered work
 * Responsible for validating TMA and vendor supplier invoices and reporting relative to approved budgets.
 * Process Troubleshooting & User Enablement: Providing long-term, hands-on support to unblock business processes. For example, if a Purchase Order is stuck in a workflow, this individual would not only resolve the bottleneck but also educate the user on the root cause to prevent recurring mistakes.
 * Broader Application Scope: Expanding the role's focus to application champion for our foundational applications. Coordinating with operational teams to implement meaningful business process improvements
 * Act as the bridge between business stakeholders and IT teams.
 * Support change management and user adoption.