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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT - **Company:** Autobell Car Wash, Inc. - **Location:** Charlotte, NC, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Data Analysis, Data Integrity, Data Systems, IP Pbx, Systems Development Life Cycle, Software Engineering, Systems Architecture, Data Processing, Information Technology - **Published:** September 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8e6f5bb7674ca3d9 ## About the Role * Bachelor's degree in information technology, computer science, or another related field; required. * 5 years minimum experience in managing teams; required. * Systems development, integration, and project management; required. * 10+ years of experience managing one or more major information processing functions; required. * 10 + years of previous comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies required. * Experience in multi-location retail with point of sale; required. * Bachelor's degree in information technology, computer science, or another related field; helpful., * Demonstrated attentiveness to details, intermediate to complex level. * Demonstrated ease and effectiveness in goal attainment, problem-solving, critical thinking, judgment, and decision-making. * Effective leadership skills, including communication, development of people, and strategic thinking. * Proven effectiveness in planning, organizational, and follow-through skills. * Excellent verbal and written communication skills; pleasant and professional in interactions with team members, vendors, and others. Key Competencies * The ability to set, pursue, and attain goals, motivate the team with a sense of direction, and determine workload. * Ability to multi-task and remain organized in a fast-paced environment, performing various tasks in a changing work environment. * A knack for objectively analyzing all aspects of a situation to gain insight into making decisions. * The ability to get things done by engaging in the buy-in of others. * Strong critical thinking and strategic thinking to contribute to the long-term goals. * Prioritize and manage multiple strategic initiatives effectively. * Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. * Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one. * Ability to motivate, develop, and direct the team as they work, identifying the best people for the job. * Ability to monitor and assess the team's performance and to make improvements or take corrective action. ESSENTIAL PHYSICAL AND SENSORY REQUIREMENTS * Standing/ Walking - Minimal Level. * Sitting - High Level * Lifting - Up to 20 lbs. * Visual Concentration - High Level * Hearing Concentration - High Level, * Autobell requires that you keep a professional, safe, and neat appearance. Tattoos may not be visible at any time while wearing appropriate attire. * Autobell is a drug-free workplace. * Must be willing to undergo a background check and a Motor Vehicle Report in accordance with local laws/regulations. The position requires you to maintain a driver's license to drive a vehicle for business purposes. ## Description Establishes and directs an information technology department's strategic goals, policies, and procedures. Determines long-term systems needs and any hardware acquisitions needed to accomplish the business objectives. Gives technical guidance on high-priority projects and orients the team to trends in the information technology industry. Executes multiple high-impact initiatives to achieve overall goals., * Develop an understanding of Autobell's retail, HOWCO's distribution network, and GenrRevs platform as well as the support functions of the home office. * Create strategies to improve the efficiency of technological initiatives. * Select and implement technology to streamline all internal operations and help optimize their strategic benefits. * Develop, mentor, and manage the technology team and ensure efforts are being prioritized correctly. * Ensure the technical help-desk team is equipped to properly support the home office, remote, warehouse, and retail locations. * Create and implement program plans, policies, and schedules. * Ensure Business Continuity and Disaster Recovery plans are implemented, followed, and periodically tested to minimize the risk of outage/downtime. * Establish communications and working relationships with all departments in the organization. * Collaborate with project stakeholders to define and maintain the technology roadmap. * Partner with the senior leadership team members on strategy and ensure the technology roadmap matches and supports that strategy. * Manage Technology portfolio and expansion. * Oversee software development programs by managing internal and external resources/vendors, coordinating integration with existing systems, directing internal project and product managers, and facilitating buy-in and support from affected departments. * Develop and maintain annual IT Budget and multi-year program plan. * Cultivate relationships with technology vendors and partners. * Ensure compliance with internal IT policies and applicable regulations and legal requirements. * Provide access to data systems along with tools to analyze data to improve business outcomes. * Accountable for overall system architecture and documentation. * Develop and enforce policies and procedures to protect IT assets and the company's data integrity, security, and privacy. * Ensure company systems and data remain secure by limiting and hardening the attack surface and mitigating extant cybersecurity threats. * Continue personal skill development by participating in educational opportunities, maintaining personal networks, and participating in professional organizations. * Oversee Home Office network and support, end-user computing equipment, remote worker connectivity, voice systems, vendor management, email, team member communications software, and calendar systems. * Direct support for ERP software Sage 100c Enterprise, including GL, AR, AP, Inventory, and Job Ops modules. Coordinate with vendors and manage upgrades. * Act as subject matter expert for point-of-sale system technologies, guiding upgrades, new implementations, and future development. * Perform other duties as required or requested. * Contribute to the positive team efforts of the organization. Work effectively with other departments, as needed, to accomplish goals. * Maintain confidentiality of sensitive team members, potential team members, and organization data without exception. * Suggest better ways of accomplishing results.