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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Operations Coordinator - **Company:** New York Botanical GArden - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $60,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Spreadsheets, Databases, Data Integrity, Middleware, Issue Tracking Systems, Microsoft Office, DataOps, Raiser's Edge, Document Enterprise Platform, Microsoft Power Automate, Data Strategy - **Published:** September 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b0f5a71d101e6265 ## About the Role * Two or more years of experience in data entry, gift processing, records management, database administration support, advancement services, finance operations, or a related administrative/data operations role * Strong attention to detail and ability to maintain accuracy while managing repetitive, deadline-driven processing work * Proficiency with databases, spreadsheets, and shared documentation platforms; experience with Raiser's Edge NXT, Siriusware, Unit4, Omatic, or similar systems preferred * Familiarity with Microsoft Copilot or other AI enabled tools * Competence with Microsoft Office Suite * Ability to follow documented procedures, identify exceptions, ask clear questions, and escalate issues appropriately * Strong organizational skills, sound judgment, and ability to balance daily processing with cross-training and project-support assignments * Clear, professional communication skills and ability to collaborate with internal partners across Institutional Advancement, Membership, Finance, and related teams * Commitment to data quality, confidentiality, and continuous process improvement ## Description The Data Operations Coordinator supports the Data Strategies & Operations team by providing consistent daily processing coverage, accurate data maintenance, and operational backup across gift processing, reconciliation support, Siriusware-related workflows, and departmental deposit activity. The position reports to the Associate Director, Data Strategies & Operations and serves as an operational bridge between daily processing needs and system-supported functions. The role is designed to strengthen redundancy across the team while supporting the work of the department and its stakeholders., * Process daily gifts and membership-related transactions through imports and manual batching, ensuring accuracy, timeliness, and appropriate supporting documentation * Prepare and support weekly departmental deposit activity, including coordination of supporting documentation and follow-through on routine processing steps * Assist with reconciliation-related activities, including research, exception and discrepancy handling, and support for ERP-related data review as assigned * Support ticketing system workflows, digital card processes, and related data quality review, including followup on exceptions and record cleanup * Maintain constituent and donor records with attention to duplicate management, coding accuracy, gift documentation, and data integrity standards * Serve as a trained backup for related key daily operations performed by department staff to ensure coverage during absences or peak-volume periods * Document procedures, update process notes, and participate in cross-training to support consistent team coverage and operational resilience * Assist with testing, cleanup, reporting, and project support related to CRM, middleware, ticketing, and other data operations initiatives as needed * Respond to routine internal questions related to gift and data operations, escalating complex issues to the appropriate team member or manager * Other related duties as assigned, This position primarily works in an office environment and uses a computer, keyboard, mouse, phone, and standard office equipment for extended periods. The employee is regularly required to sit, communicate, review information on a screen, type and handle documents. The employee may occasionally stand, walk, reach, lift and/or move office materials up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Baseline Work Schedule: Full-time Monday through Friday 9am to 5pm onsite, standard NYBG business hours, with schedule adjustments as needed based on operational deadlines, coverage needs, and departmental priorities. 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