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# Senior NIRIS Level 3 Support & Interoperability Engineer

- **Company:** Spektrum
- **Location:** Den Haag, Netherlands (Remote available)
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Microsoft Windows, Cyber Security, System Configuration, Linux, VMware ESX Servers, Interoperability, Link 16, Log Files, Oracle (Applications), Software Systems, Virtualization Technology, Containerization, Docker
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1bb89ec4e93805bd

## About the Role

* Strong Level 2/Level 3 technical support and incident/problem management.
 * Enterprise server infrastructure, including Oracle and/or HPE server
platforms.

 * Secure information exchange technologies, including Data Diodes or
comparable unidirectional gateway solutions.

 * Linux and Windows installation, configuration, upgrades and troubleshooting.
 * Interoperability and data-exchange standards in defence/NATO or comparable
operational C2 environments.

 * Strong practical experience with Tactical Data Links (TDLs) and military data-
exchange protocols, particularly:
o Link 16
o JREAP
o OTH-Gold

 * Interoperability test planning, execution, analysis and reporting.
 * Virtualisation such as VMware ESXi.
 * Containerisation such as Docker.
 * Scripting and automation.
 * Application and system log analysis
 * Ability to deliver technical training, workshops and briefings.
 * Professional written and spoken English.
 * Ability and willingness to travel to NATO and national sites.
Experience
This is a very senior/specialist requirement. The SOW requires:

 * At least 15 years of professional experience supporting, deploying or operating
distributed software systems.

 * At least 10 years with enterprise server hardware/infrastructure.
 * At least 10 years providing Level 2 or Level 3 support.
 * At least 10 years installing, configuring and upgrading software on Linux and
Windows.

 * At least 15 years in interoperability and data-exchange standards, particularly in
defence, NATO or comparable operational C2 environments.

 * At least 10 years practical experience with Tactical Data Links including Link 16,
JREAP and OTH-Gold.

 * At least 10 years supporting or executing interoperability test events.
The requirement is primarily based on extensive specialist technical experience.
The individual must also be a national of a NATO member nation.

## Description

NCIA requires an experienced engineer to support the Networked Interoperable Real-
Time Information Services (NIRIS) software. The role covers Level 3 technical
support, deployments/upgrades, incident and problem management, interoperability
testing, and support to NATO and national NIRIS sites.
The SOW states that the services are expected to be delivered by one experienced
support engineer.
Role Duties and Responsibilities

 * Provide Level 3 technical support for NIRIS at NATO and national sites.
 * Install, configure, upgrade and verify NIRIS deployments.
 * Provide escalation support to Level 1 and Level 2 teams.
 * Diagnose and resolve complex incidents and problems and perform root-cause
analysis.

 * Prepare and validate new NIRIS software versions before deployment.
 * Plan, coordinate, execute and report on NATO interoperability test events.
 * Act as Test Director for assigned interoperability test areas.
 * Analyse interoperability issues involving NIRIS standards and interfaces.
 * Provide on-site installation, site enablement, training and workshops.
 * Support security accreditation and User Acceptance Testing (UAT).
 * Produce and maintain deployment, support and test documentation.
The four main work-package deliverables are:

 1. NIRIS installation, deployment and upgrade support - 30%
 2. NIRIS Level 3 incident and problem management - 25%
 3. NIRIS interoperability test event support - 30%
 4. NIRIS site enablement, training and acceptance support - 15%, * NCIA The Hague, Netherlands
 * NATO sites
 * European national NIRIS sites
Working Policy
Remote with required travel/on-site missions.
The role requires recurrent scheduled travel for deployments, interoperability test events
and training. The Contractor must assume at least two on-site missions per year,
pro-rated for the 2026 base period. Normal scheduled travel, accommodation and
associated expenses are included in the bid price.
Extraordinary purchaser-directed travel is handled separately through a contract
amendment and reimbursed according to the applicable framework contract provisions.

 * Period: 16 November 2026 - 31 December 2026
 * Security Clearance: NATO SECRET
 * One contractor/person expected.
Travel

 * Some travel to other NATO sites may be required
Security Clearance

 * Valid National or NATO Secret personal security clearance