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# Digital Experience Transformation Manager

- **Company:** Accenture
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6f6e83ded689a2ed

## About the Role

* Experience strategy, digital product management, digital transformation, product strategy or related disciplines.
 * Defining and delivering digital experience or product strategies for complex organisations.
 * Strong understanding of product management, including product vision, roadmaps, prioritisation, discovery, delivery and continuous optimisation.
 * Translating customer and business needs into compelling digital propositions and experiences.
 * Leading multidisciplinary teams across areas such as strategy, product, design, technology, data and AI.
 * Working within agile and product-led environments, with an understanding of how digital products evolve from discovery through to delivery and optimisation.
 * Strong understanding of the relationship between experience, product, data and technology, without needing to be a deep technical specialist.
 * Navigating complex organisations and aligning multiple stakeholders around a common vision and roadmap.
 * Strong facilitation and storytelling skills, with the ability to turn complex challenges into clear narratives, recommendations and actions.
 * Engaging with senior client stakeholders and building trusted relationships.
 * Commercial awareness and an ability to connect experience transformation to measurable business outcomes.
 * Curiosity about emerging technologies and a strong understanding of how AI is changing customer experiences, digital products and ways of working.
 * A strong understanding of current and emerging digital trends, customer behaviours and leading experience practices., * Experience using customer insights, analytics, experimentation and performance data to shape product and experience decisions.
 * Experience managing complex portfolios or multiple digital product teams at scale.
 * Developed thought leadership, propositions or distinctive points of view on the future of digital experiences, products or AI.

## Description

* Shape experience transformation strategies and visions that connect customer needs, business objectives and digital opportunities, translating ambition into propositions, roadmaps and prioritised initiatives.
 * Advise clients on emerging digital opportunities, bringing perspectives on changing customer behaviours, AI, emerging technologies and new interaction models.
 * Lead product and experience transformation programmes from discovery and strategy through mobilisation, delivery and continuous optimisation.
 * Embed a product-led approach, helping clients move from project-based delivery towards continuous, outcome-focused product management.
 * Prioritise opportunities and define delivery plans, balancing customer desirability, business value, technical feasibility and organisational readiness across realistic roadmaps and operating models.
 * Lead multidisciplinary teams at scale, aligning product, strategy, design, engineering, data, AI and business stakeholders across multiple workstreams.
 * Build trusted relationships with senior clients, facilitating conversations, constructively challenging thinking and helping leaders navigate complex transformation decisions.
 * Champion customer-centric decision-making, ensuring customer needs and insights guide product, experience, data and technology choices.
 * Measure and articulate impact, demonstrating the customer, commercial and operational value created through experience transformation.
 * Grow the Experience Transformation capability by contributing to propositions, thought leadership, client opportunities, methods and reusable assets.
 * Develop and mentor our people, creating an environment where multidisciplinary teams collaborate effectively, learn and perform at their best.