> Markdown version of [/jobs/ext/3199184-sr-solutions-architect](https://www.wearedevelopers.com/jobs/ext/3199184-sr-solutions-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Solutions Architect

- **Company:** Logicmonitor
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Noise Reduction, Information Technology Operations, Systems Integration
- **Published:** September 5, 2026
- **Apply:** https://startup.jobs/sr-solutions-architect-edwin-ai-logicmonitor-8983897

## About the Role

* 6+ years experience in Solutions Architecture, Professional Services, implementation consulting, enterprise SaaS delivery, technical architecture, or advanced customer engineering.
 * Strong working knowledge of service delivery, observibility/monitoring handoff points, data flows, ITSM workflows, third-party observability sources, and the broader customer operations ecosystem.
 * Deep working experience with ITSM platforms such as ServiceNow, Freshservice, and ConnectWise.
 * Experience designing integrations across multiple monitoring, observability, APM, ITOM, analytics, and workflow platforms.
 * Advanced ability to translate tasks, events, alerts, incidents, tickets, changes, escalations, and remediation steps into ITOps workflows.
 * Strong understanding of event correlation, alert noise reduction, ticket enrichment, routing, escalation, incident lifecycle design, and operational handoffs.



## Related Videos

- [Serverless Observability: where SLOs meet transforms](https://www.wearedevelopers.com/videos/854-serverless-observability-where-slos-meet-transforms)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension)
- [Handling incidents collaboratively is like solving a rubix cube](https://www.wearedevelopers.com/videos/680-handling-incidents-collaboratively-is-like-solving-a-rubix-cube)
- [What 2025 Taught Us: A Year-End Special with Hung Lee](https://www.wearedevelopers.com/videos/1784-what-2025-taught-us-a-year-end-special-with-hung-lee)

## Related Articles

- [The Geometry of Incidents: Connecting User Impact to Architecture](https://www.wearedevelopers.com/magazine/764-the-geometry-of-incidents-connecting-user-impact-to-architecture)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)