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# IT Administrator

- **Company:** TEKSYSTEMS INC.
- **Location:** Youngstown, OH, United States
- **Salary:** $43,680.0 - $54,080.0
- **Contract:** Temporary to permanent
- **Skills:** Computer Networks, Desktop Computing, Wireless Telecommunications, Tablet Computers, Computer Equipment
- **Published:** September 2, 2026
- **Apply:** https://www.dice.com/job-detail/1899d4ea-05ae-4763-93fe-9f10f5572a18

## About the Role

* At least 6 months of IT Help Desk, Desktop Support, or Technical Support experience
 * Strong troubleshooting and problem-solving skills
 * Excellent customer service and communication abilities
 * Comfortable working directly with end users in office and operational environments
 * Basic understanding of computer hardware, software, and networking concepts
 * Ability to prioritize tasks and manage multiple support requests
 * Eagerness to learn and grow within an IT organization

## Description

Are you passionate about technology and enjoy helping people solve technical problems?
We're looking for an IT Administrator to join our team and provide frontline support for employees in both office and production environments. This is an excellent opportunity for someone with IT help desk experience who wants to build their technical skills while gaining exposure to desktops, mobile devices, networking, warehouse technology, and end-user support.

What You'll Do

 * Serve as the primary point of contact for IT support requests via phone, email, and in person
 * Troubleshoot hardware, software, and device-related issues for end users
 * Support desktops, laptops, tablets, monitors, docking stations, printers, scanners, IP phones, barcode scanners, and mobile devices
 * Image, configure, deploy, and refresh end-user hardware and peripherals
 * Assist with new hire technology setup and equipment deployments
 * Track, inventory, and asset-tag IT equipment
 * Support production floor and warehouse technologies, including handheld scanners, label printers, and shop-floor workstations
 * Perform basic network connectivity troubleshooting and wireless support
 * Assist with conference room technology, audio/visual equipment, and digital signage
 * Escalate complex issues to senior IT team members as needed, * Work in a supportive team environment
 * Build skills in desktop support, hardware deployment, networking, and operational technology
 * Opportunity to develop your career in IT while making a direct impact on daily business operations


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