> Markdown version of [/jobs/ext/3200797-1st-und-2nd-level-supporter](https://www.wearedevelopers.com/jobs/ext/3200797-1st-und-2nd-level-supporter). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 1st und 2nd Level Supporter - **Company:** Amadeus FiRe AG - **Location:** Bremen, Germany (Remote available) - **Salary:** €35,000.0 - €42,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Information Technology, Wikis - **Published:** September 12, 2026 - **Apply:** https://www.adzuna.de/details/5879838347 ## About the Role * Erfolgreich abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation * Erste Berufserfahrung in vergleichbarer Position von Vorteil * Kenntnisse im Hard- und Softwarebereich * Gute Englischkenntnisse in Wort und Schrift * Selbstständige und serviceorientierte Arbeitsweise sowie Kommunikationsstärke * Ausgeprägte Auffassungsgabe und ziel- sowie lösungsorientiertes Handeln ## Description * Bearbeitung des 1st und 2nd Level Supports * Analyse und Lösung von Problemen * Verfassen und Aufbereiten von Dokumentationen * Administration des Active Directory * Management der digitalen Arbeitsplätze * Weiterentwicklung von Prozessen * Bearbeitung des internen Wikis * Mitarbeit in diversen Projekten ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Living Documentation That Can't Die](https://www.wearedevelopers.com/videos/2025-living-documentation-that-can-t-die) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) ## Related Articles - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)