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# Change Trainer

- **Company:** Alexander Mae (Bristol) Ltd
- **Location:** Bristol, UK
- **Experience:** Expert
- **Salary:** £45,000.0 - £60,000.0
- **Contract:** Temporary contract
- **Skills:** Adobe Captivate, Learning Management Systems, Microsoft Dynamics, Microsoft Office, Information Technology
- **Published:** September 15, 2026
- **Apply:** https://www.reed.co.uk/jobs/change-trainer/57347208

## About the Role

You will be a proactive, relationship-focused trainer with strong stakeholder engagement skills and the ability to work across a complex, multi-site transformation programme. You will be confident delivering training to varied audiences and translating technical or process-heavy content into clear, user-friendly learning.

 * Proven experience in change training or learning roles within large-scale transformation programmes.

 * Experience delivering training for ERP systems, Microsoft Dynamics 365 is essential

 * Demonstrated ability to support complex, multi-site, cross-functional implementations with large user populations.

 * Strong facilitation and communication skills.

 * Ability to translate complex concepts into clear, user-friendly training.

 * Proficiency with learning tools such as Adobe Captivate, LMS platforms, and the Microsoft Office suite., * Coordination Skills
 * Friendliness
 * Information Technology Education
 * Interpersonal Skills (Training)
 * Self-Motivation
 * Sustainability (Environmental)
 * Training Sessions (Various)

## Description

On behalf of our client, we are seeking a Change Trainer to deliver high-impact training as part of a large-scale Microsoft Dynamics 365 ERP transformation. This role supports the adoption of new systems and processes across seven UK offices over a 9-month project. You will report to the Change Lead and play a key part in stakeholder engagement, training design, and readiness activities.

The role is focused on creating and delivering role-specific, process-driven training that helps users adopt new ways of working confidently and consistently. It combines training needs analysis, learning asset development, and on-site delivery at key project milestones.

Responsibilities will include

 * Build strong relationships with senior stakeholders, SMEs, and project teams across all UK sites.

 * Partner with change leads and functional SMEs to develop a deep understanding of Microsoft Dynamics 365 ERP processes.

 * Conduct detailed training needs analysis and skillset assessments to identify gaps and define learning strategies.

 * Design, develop, and deliver role-based training, both virtual and in person.

 * Produce system training, end-to-end business process training, and user guides.

 * Create engaging learning assets using tools such as Adobe Captivate and Microsoft Office.

 * Ensure training materials are accessible, scalable, and aligned to professional standards.

 * Support business readiness activities, including user acceptance preparation, go-live readiness, and hyper-care/post-go-live support.

 * Deliver training across all project phases, including onsite delivery at UK offices during key milestones.

 * Maintain training records and contribute to reporting on change readiness, adoption, and training effectiveness.

 * Identify and escalate risks related to training and adoption, and propose effective mitigation strategies.

 * Ensure all training materials align with the firm's values and tone of voice.