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# IT Manager

- **Company:** Birmingham Hippodrome
- **Location:** Birmingham, UK
- **Salary:** £55,746.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Online Services, Cyber Security, Information Technology
- **Published:** September 3, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5869798256

## About the Role

You'll need substantial experience in IT infrastructure, administering identity and endpoint management, managing Microsoft 365 services, and taking responsibility for maintaining secure production environments. You'll have strong experience of working with IT service desks including ticket triage, user support and continuous service improvement. Previous line management experience would be desirable - and a collaborative, supportive, people-focussed, and positive approach is a must-have.

## Description

️ This is a hybrid role, with a minimum of 3 days onsite per week

️ Evening and weekend work will occasionally be required during key projects

️ Patching happens every 2nd Sunday, and these shifts are shared among the team on a rota basis

️ You must be willing to undergo a Basic DBS check

As IT Manager, you will play a leading role in shaping and supporting Birmingham Hippodrome's technology environment during a period of significant change and modernisation. Working within the Systems & Technology team, you will be responsible for maintaining secure, reliable and high-performing infrastructure and end-user services, while helping to drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support, and service delivery.

Reporting to the Head of Systems & Technology, you will lead day-to-day technical operations and line manage our two IT Engineers. You will work closely with colleagues, suppliers and stakeholders to deliver resilient, well-governed and user-focused technology services. The role offers the chance to contribute to digital transformation, strengthen security and compliance, introduce modern tools and ways of working, and ensure technology continues to enable collaboration, innovation and excellent service across the organisation.

No two days at Birmingham Hippodrome are the same! You'll be at the heart of a busy, creative venue, solving problems and improving systems. From day-to-day troubleshooting to rolling out new tools and tech, this is a role with variety, pace, and opportunities to grow.