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# Digital Workplace Analyst

- **Company:** Engie
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Microsoft Online Services, Configuration Management, Collaborative Software, Cyber Security, Software Deployment, Microsoft InTune, Data Management
- **Published:** September 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e4dc91594cd1ebdd

## About the Role

* You have strong knowledge of Windows 11, Microsoft 365, Active Directory and Exchange Online.

 * You have experience with Microsoft Intune and endpoint management.

 * You understand device lifecycle management across Windows, Android and iOS.

 * You know how IT service management works and value continuous improvement.

 * You are familiar with hardware asset tracking and configuration management.

 * You understand basic cyber security principles for end-user environments.

 * You deliver excellent customer service and build trusted relationships at all levels.

 * You are a strong problem solver who looks for root causes, not quick fixes.

 * You show initiative and take ownership of your work.

 * You can balance competing priorities in a busy environment.

 * You communicate clearly in both written and spoken English.

## Description

As a Digital Workplace Analyst, you will be the go-to technology partner for teams across ENGIE UK. You will make sure our people have secure, reliable tools to work from any location. Your support directly helps the teams building a cleaner energy future.
We Want You

 * Provide high-quality remote and on-site technical support across ENGIE UK.

 * Resolve incidents and service requests within agreed timeframes.

 * Diagnose and fix complex issues across Windows 11, Microsoft 365, mobile devices and collaboration tools.

 * Support audio-visual systems and meeting room technology.

 * Manage endpoint platforms including Microsoft Intune.

 * Handle device setup, compliance checks, software deployment and asset retirement.

 * Keep accurate records of hardware assets and device configurations.

 * Meet operational, financial and governance requirements through good data management.

 * Build strong relationships with colleagues across the business.

 * Act as a trusted advisor, turning needs into practical technology solutions.

 * Review recurring issues and user feedback to find patterns.

 * Suggest and deliver service improvements that make work easier for everyone.

 * Support technology rollouts and projects through testing, documentation and clear communication.