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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate IT Support Technician - **Company:** Dtn Philippines Inc - **Location:** Netherlands - **Salary:** €3,467.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Apple Mac Systems, Software Applications, JIRA, Microsoft Online Services, Collaborative Software, Identity and Access Management, Issue Tracking Systems, Network Connections, Microsoft SharePoint, Visual Technology, Windows Desktop, Software Licensing, Virtual Environment, Microsoft InTune, Deployment Automation, User Accounts - **Published:** September 5, 2026 - **Apply:** https://startup.jobs/associate-it-support-technician-part-time-dtn-philippines-inc-8710090 ## About the Role * Knowledge of endpoint management, device provisioning, compliance monitoring, and mobile device management (MDM) concepts. * Experience administering user accounts, access permissions, security groups, and software licensing. * Strong troubleshooting skills across hardware, operating systems, software applications, network connectivity, and collaboration tools. * Experience supporting Microsoft Teams Rooms, audio/visual technology, or workplace technology solutions preferred. * Familiarity with Windows, macOS, and virtual desktop infrastructure (VDI) environments preferred. * Experience with IT asset management, inventory control, and equipment lifecycle processes. * Strong customer service orientation with the ability to communicate effectively with technical and non-technical users. * Excellent written and verbal communication skills with strong organizational and documentation abilities. * Self-starter who can manage competing priorities and work independently in a part-time, fast-paced environment. ## Description DTN is looking for a Part-Time Associate Digital Workplace Support Technician to join our team. In this role, you'll support the day-to-day administration of DTN's digital workplace environment, ensuring employees have the devices, access, software, and technical support they need to be productive and secure. This position requires a minimum commitment of 20 hours per week and participation in an on-call support rotation. What you will be responsible for: * Coordinate and execute employee onboarding and offboarding activities, including device provisioning, account setup, access management, and asset recovery. * Configure, deploy, maintain, and support Windows and macOS endpoints using Microsoft Intune, Autopilot, and other endpoint management tools. * Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and related collaboration platforms. * Manage user identities, security groups, distribution lists, software licensing, and access permissions while ensuring compliance with security policies and MFA requirements. * Monitor device compliance, endpoint health, patching, inventory accuracy, and lifecycle management across physical and virtual environments. * Provide technical support and assistance via phone, email, Microsoft Teams, remote sessions, and ticketing systems for hardware, software, access, and connectivity issues. * Support and troubleshoot Microsoft Teams Rooms, conferencing technologies, printers, and workplace technology solutions. * Maintain IT asset inventories, coordinate equipment shipments and returns, and ensure accurate asset tracking and assignment records. * Document technical solutions, procedures, and knowledge articles while maintaining accurate ticket updates and resolution notes within Jira Service Management. * Participate in an on-call rotation and collaborate with internal teams, vendors, and service providers to resolve technical issues and support operational initiatives., * Experience supporting Microsoft 365 environments, including Entra ID, Exchange Online, Teams, SharePoint, and Intune. ## Related Videos - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)