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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator II - **Company:** Xobee Networks, Inc. - **Location:** Fresno, CA, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $83,200.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Microsoft Windows, Active Directory, Microsoft Azure, Cyber Security, Data Migration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Exchange Server, Monitoring of Systems, Hyper-V, Network Security, Windows Servers, Remote Desktop Services, TCP/IP, Wide Area Networks, Backup and Restore, Office365, Firewalls (Computer Science), Veeam, Network Server, Cisco, Vmware - **Published:** September 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e550fa5351dc4ab9 ## About the Role 3 or more years of experience in administering/supporting the following: * LAN/WAN environments * DHCP, DNS * Office365/Azure/Active Directory/GPO * Knowledge of MS Licensing programs * Microsoft Windows Server 2012 and above * Help desk or relevant customer service skills * Experience with PSA and RMM tools * Fundamental understanding of DNS, DHCP and TCP/IP * Microsoft Exchange * VMware/Hyper V * Knowledge of backup technologies * Knowledge of security practices and policies * Preferred Skills and Experience: * Strong MSP or similar work experience * Associate or Bachelor's degree in a computer related field required. Relevant and significant industry experience may provide as a substitute for education. * Any Microsoft, Cisco, Security+ or other certifications is a plus * Sophos Endpoint * Sophos XG Firewall * ITGlue * ConnectWise * Veeam Backup and Replication * Ubiquiti * RDS environments * DUO, * Ability to work in a standard office environment, which may require sitting, standing, walking, reaching, bending, kneeling, or squatting. * Ability to use standard office equipment, including a computer, phone, keyboard, and other related equipment. * Ability to lift, carry, push, or pull up to 25 pounds as needed. * Ability to communicate effectively in person, by phone, and through electronic communication. * Ability to read and review materials in printed and electronic formats. * Ability to manage multiple priorities, maintain attention to detail, and perform work accurately in a fast-paced environment with frequent interruptions. * Possession of a valid driver's license and access to reliable transportation may be required when business needs involve travel to client or company locations., * account management: 3 years (Required) * IT project management: 3 years (Required) * LAN: 3 years (Required) * WAN: 3 years (Required) * DHCP: 3 years (Required) * DNS: 3 years (Required) * Microsoft Exchange: 3 years (Required) * Azure: 3 years (Required) * Active Directory: 3 years (Required) * Data migration: 3 years (Required) * Help desk: 3 years (Required) * VMware: 3 years (Required) * Network security: 3 years (Required) * Information security: 3 years (Required) * Windows Remote Desktop: 3 years (Required) ## Description The Systems Administrator II is responsiblefor providing professional and clearly communicated technical support to Xobee's clients and vendors, and has proven experience troubleshooting problems ranging from server, network, and PC issues. Tier II is responsible for the installation, secure configuration, and support of client workstations, servers, networking, and storage platforms. Systems Administrators are highly motivated with the desire and drive to learn quickly. Candidates enjoy working in a fast-paced environment, with the ability to work independently or with a team. This position requires work during normal business hours (M-F 8am-5pm), however, operational needs may require additional time outside of normal business hours., The following is a list of essential job functions and responsibilities for the Systems Administrator II. Other duties and responsibilities may be added as needed or modified from time to time. * Diagnose and resolve support tickets that come in via phone, email or chat. * Provide quality customer service in all forms of communication. * Clearly communicate with clients in a professional and timely manner to keep them informed about the progress of their service requests and incidents. * Collaborate with internal team members regarding resolutions to various client issues. * Utilize experience and knowledge to assess issues and provide solutions. * Take ownership of tickets and client interactions. * Assist with responding to alerts and tickets from various monitoring systems. * Document resolutions and update procedures that may be outdated. * Report critical incidents or problems that become too complex for self-resolution. * Escalate issues to Tier III when necessary.