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# IT Support medewerker

- **Company:** Mondial Relay
- **Location:** Vianen, Netherlands (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Virtual Private Networks (VPN), System Center Configuration Manager, Software Engineering, TeamViewer, Servicenow, User Accounts
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2f8ef40f35757faf

## About the Role

* 2 tot 5 jaar ervaring in IT-support of een vergelijkbare functie.
 * Kennis van Windows en/of macOS en ervaring met het oplossen van hardware- en softwareproblemen.
 * Bekendheid met gebruikersaccounts, Active Directory en de basis van netwerken.
 * Een klantgerichte houding: je legt technische zaken helder uit en houdt overzicht als er meerdere meldingen tegelijk zijn.
 * Vloeiend Nederlands en goed Engels.

Ervaring met SCCM, JAMF, TeamViewer of MDM is mooi meegenomen. Een IT-opleiding is welkom, maar vergelijkbare praktijkervaring telt ook.

## Description

Je helpt collega's als hun laptop, software, printer of verbinding niet werkt. Je installeert Windows- en Mac-computers, richt werkplekken in voor nieuwe medewerkers en regelt hun toegang tot systemen. Ook help je bij vragen over wifi, VPN en inloggen met MFA.

Je houdt meldingen bij in Jira of ServiceNow. Kun je een probleem niet zelf oplossen, dan schakel je het juiste IT-team in. Zie je dat hetzelfde probleem vaak terugkomt? Dan denk je mee over een blijvende oplossing.


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