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# Technicien support informatique N1/N2 H/F

- **Company:** Michael Page
- **Location:** Cergy, France
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Information Technology Operations, Microsoft SharePoint, Microsoft InTune, Windows Client, User Accounts
- **Published:** September 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3e37dd49ced1c9f6

## About the Role

* Une expérience de 2 à 3 ans minimum en support informatique.
 * Une excellente maîtrise du français et de l'anglais
 * De solides compétences sur Microsoft 365, Windows 10/11, Intune et Active Directory.
 * De bonnes connaissances en réseaux, infrastructure IT et diagnostic d'incidents.
 * Une expérience en gestion de parc informatique et administration des postes utilisateurs.
 * Une bonne maîtrise du support des terminaux iOS et Android.

## Description

Dans le cadre du renforcement de l'équipe informatique, nous recherchons un(e) Technicien support informatique N1/N2 pouvant évoluer dans un contexte anglophone. Vos missions :

 * Assurer le support utilisateurs N1/N2 sur les incidents matériels, logiciels et réseaux.
 * Administrer les environnements Microsoft 365, Teams, SharePoint et OneDrive.
 * Gérer les comptes utilisateurs, droits d'accès et processus d'onboarding/offboarding.
 * Participer à l'administration des postes et terminaux via Microsoft Intune et Active Directory.
 * Assurer le support des équipements Windows, iOS et Android.
 * Contribuer au maintien des infrastructures réseau, de la connectivité et des équipements techniques.
 * Participer aux actions de cybersécurité, à la documentation IT et aux projets transverses.
 * Collaborer avec des équipes internationales afin de garantir un service de qualité.


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