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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Harrison Drury - **Location:** Preston, UK - **Contract:** Permanent contract - **Skills:** Backup Devices, Cyber Security, Information Technology Operations, Microsoft Office, Cloud Services, Software Engineering, Microsoft InTune, Information Technology, Cloud Migration, Network Server - **Published:** September 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=29218f69e704cc66 ## About the Role * Substantial experience as an IT lead or manager, ideally within professional services. * Strong background in delivering IT and communications solutions in a fast-growing, systems-reliant business. * Experience in risk management, cyber security and large-scale change/project management. * Proven line management experience with strong leadership skills. * Excellent understanding of IT standards, practices and processes. * Experience with Office 365 administration, Intune, Entra, conditional access policies and modern workplace technologies. * Experience with networking, systems and infrastructure (connectivity, telephony, servers, backups). * Cloud migration experience (advantageous). Desirable Experience * Experience working in the legal sector. * Understanding of the software development lifecycle. * Experience managing external IT service providers. * Experience working within ITSM environments (e.g., ITIL). Qualifications / Technical Competencies * IT-related degree or equivalent experience/accreditation. * Strong understanding of data protection legislation and best practice. * ITIL or similar qualification. * Project management experience or qualification. Behavioural Competencies * Strategic thinker with the ability to translate plans into operational objectives. * Excellent communication and influencing skills. * High levels of customer service and proactive identification of technology improvements. * Positive leadership style and strong problem-solving ability. * Demonstrates HD's values in everyday working life: + Outstanding service + Collaboration and constructive engagement + Honest and respectful communication + Commitment to learning and development + Accountability for personal objectives + Acts as a champion for our values and a role model for the wider team ## Description We're looking for an experienced IT Manager to lead our day-to-day IT operations, service delivery, infrastructure, cloud services, suppliers, cyber security and the IT support team. This is a key leadership role within our Operations function, ensuring our technology environment is reliable, secure and aligned with the needs of a fast-growing professional services business. You'll take ownership of the full IT estate - systems, services, software and suppliers - while driving improvements, strengthening governance, and delivering well-planned projects that support our future growth., Operational Leadership * Ensure IT and communications systems operate effectively with minimal downtime. * Maintain high standards of IT service management and user support. * Plan and coordinate IT activities with minimal business disruption. * Ensure the team is resourced to provide technical support during all working hours. * Act as an escalation point for complex issues and challenges. * Manage, coach and develop the IT team to ensure HD has the capabilities to meet its objectives. Technology Delivery & Improvement * Lead and oversee delivery of the HD IT business plan. * Support implementation of new hardware, software and integrations. * Manage vendor identification, selection and ongoing supplier relationships. * Drive enhancements to existing systems and infrastructure. * Proactively identify risks, inefficiencies and opportunities for improvement. Strategic Contribution * Attend Management Operations Board meetings as required. * Input into the technology roadmap, planning and strategy. * Design and manage IT projects and change programmes. * Develop processes and procedures that support growth, automation and efficiency. * Work collaboratively with operational and service line teams to identify IT-based solutions. ## Related Videos - [Hate organising your photos? 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