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# IT Engineer

- **Company:** Reed
- **Location:** Goole, UK
- **Salary:** £30,000.0 - £40,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Software, Networking Basics, SAP (Applications), Peripherals, Computer Equipment, Information Technology, Laptops, Mobile Computing
- **Published:** September 30, 2026
- **Apply:** https://www.totaljobs.com/job/it-engineer/reed-technology-job108061200

## About the Role

* Previous experience in IT support, desktop support, field engineering, or site support.
 * Strong hardware troubleshooting and diagnostic skills.
 * Good knowledge of Windows 11, Microsoft 365, computer hardware, and basic networking.
 * Experience using Service Desk/ticketing systems and working within ITIL-based environments.
 * Strong communication and customer service skills.
 * Ability to work independently across multiple locations.
 * Full UK driving licence and willingness to travel.

Desirable

 * Experience supporting manufacturing, warehouse, or operational technology environments.
 * Exposure to SAP, warehouse scanning devices, industrial printers, or mobile computing equipment.
 * Relevant IT qualifications or certifications (Microsoft, CompTIA, ITIL, etc.).

## Description

* Deliver on-site IT support for users and devices across multiple sites.
 * Support PCs, laptops, mobile devices, printers, and peripherals.
 * Diagnose and resolve hardware and connectivity issues.
 * Support industrial and warehouse technology, including scanners, label printers, touchscreens, handheld devices, and workstations.
 * Configure, deploy, replace, and relocate IT equipment.
 * Assist with user onboarding, moves, and leavers processes.
 * Maintain asset records, stock levels, and documentation.
 * Log and manage incidents and service requests via an ITSM platform.
 * Provide local support for IT projects, upgrades, and deployments.
 * Escalate infrastructure, application, network, and security issues where appropriate.


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