> Markdown version of [/jobs/ext/3211716-in-westervoort-ict-servicedesk-medewerker-softwarebedrijf](https://www.wearedevelopers.com/jobs/ext/3211716-in-westervoort-ict-servicedesk-medewerker-softwarebedrijf). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# in westervoort: ict servicedesk medewerker - softwarebedrijf

- **Company:** CareerValue
- **Location:** Westervoort, Netherlands
- **Salary:** €3,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology
- **Published:** September 2, 2026
- **Apply:** https://nl.talent.com/redirect?id=590633826811651390&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-09&puid=edabadd7ddagaddabddd9dddedd8addeadaabdd89ddf9ddfbddaaddbbdafadddcdd79ddgbea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de83de8gddegdd9fdd93de73debgddf3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=7&xml_batch_generation_id=715b1063-a5b7-419f-bff7-b03b2be74816&falcon=1&pid=e04b227d85ce&bpid=1f50c5ba26101cf1b014ef0023bcaa52

## About the Role

* Een afgeronde MBO-opleiding richting ICT of een vergelijkbaar niveau;
 * Ervaring in een helpdesk-, servicedesk- of supportfunctie is een pré;
 * Goede kennis van Windows, netwerken en Microsoft 365;
 * Sterke communicatieve vaardigheden en een servicegerichte instelling;
 * Nauwkeurige werkhouding en een oplossingsgerichte manier van denken;
 * Affiniteit met technologie en innovatie.

## Description

Als ICT Servicedesk Medewerker ben jij het eerste aanspreekpunt voor klanten bij technische vragen en supportverzoeken. Je registreert, analyseert en lost binnenkomende meldingen op, zowel telefonisch als per e-mail. Je ondersteunt klanten bij het gebruik van de software en het sensornetwerk en werkt samen met collega's van de development- en operationsafdelingen om complexe issues op te lossen. Daarnaast signaleer je terugkerende problemen, denk je mee over verbeteringen en zorg je voor een goede documentatie van kennis en procedures.


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