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# IT Help Desk

- **Company:** Rosen Hotels & Resorts
- **Location:** Orlando, FL, United States
- **Contract:** Permanent contract
- **Skills:** System Configuration, Internetworking, Software Engineering, Information Technology
- **Published:** September 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bf7bbc1c197ce04e

## About the Role

* 1+ years of related experience required.
 * Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
 * Must be able to legally work in the USA.

Education and Certification(s)/License(s):

 * High school diploma or equivalent preferred.

## Description

* Respond to help desk inquiries and support requests
 * Troubleshoot hardware and software issues
 * Assist with network and internet connectivity
 * Guide system setup and configuration
 * Document and track support tickets and resolutions
 * Comply with the company's drug-free and tobacco/nicotine-free policy
 * All other duties as assigned