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# IT Support Medewerker

- **Company:** InWork
- **Location:** Zaandam, Netherlands
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory
- **Published:** September 1, 2026
- **Apply:** https://www.werk.nl/nl/vacatures/71119837

## About the Role

Een IT-diploma op MBO 3/4-niveau richting support - Minimaal 1 jaar ervaring als IT Support Medewerker of vergelijkbare functie - Kennis van Windows, Microsoft 365 en Active Directory - ITIL-certificering of bereidheid deze snel te behalen - Een klantgerichte en oplossingsgerichte instelling

## Description

Als IT Support Medewerker ben jij het eerste aanspreekpunt voor eindgebruikers. Je zorgt ervoor dat werkplekken optimaal functioneren en lost storingen snel en professioneel op. Wat ga je doen? - Aannemen en oplossen van IT-meldingen via telefoon, mail en ticketsysteem - Installeren en beheren van hardware en software - Ondersteunen van gebruikers bij Microsoft 365-omgevingen - Registreren en documenteren van incidenten - Signaleren van verbeteringen binnen de IT-dienstverlening


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