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# Knowledge Coordinator

- **Company:** Wates
- **Location:** Leatherhead, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Collaborative Software, Document Management Systems, Information Management, Knowledge Management, Microsoft PowerPoint, Microsoft SharePoint, Office365
- **Published:** September 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=59a0d364b898a2ef

## About the Role

We are looking for an individual who combines excellent organisational skills with a passion for collaboration, communication and continuous improvement., * Previous experience in a knowledge management, information management, project coordination, business support or administrative role.

 * Strong document management and content coordination experience.
 * Excellent written and verbal communication skills.
 * High level of attention to detail with strong organisational abilities.
 * Experience using Microsoft 365 applications, particularly SharePoint, Teams, Word, Excel and PowerPoint.
 * Ability to manage multiple priorities and work effectively to deadlines.
 * Strong stakeholder management and relationship-building skills.
 * Experience identifying process improvements and implementing effective solutions.

## Description

We are looking for a proactive and highly organised Knowledge Coordinator to join our growing team. This is an exciting opportunity for someone passionate about knowledge management, collaboration and continuous improvement to play a key role in ensuring critical business information, best practice and lessons learned are captured, maintained and shared effectively across the business., * Develop, maintain and improve knowledge management processes and systems across Smartspace.

 * Coordinate the collection, organisation and publication of business-critical information, case studies, lessons learned and best practice guidance.
 * Ensure knowledge repositories, SharePoint sites and collaboration platforms remain current, accessible and user-friendly.
 * Support the development of a structured approach to document management and information governance.
 * Promote effective knowledge-sharing behaviours across teams and functions., * Create, edit and maintain content including procedures, guidance documents, templates and process maps.
 * Ensure documentation is accurate, consistent and aligned with company standards and branding.
 * Support teams in capturing project successes, innovations and operational improvements.
 * Monitor and review content regularly to ensure relevance and compliance.

Stakeholder Engagement

 * Build strong relationships with operational teams, project managers, business improvement specialists and subject matter experts.
 * Facilitate workshops, meetings and knowledge-sharing sessions to capture expertise and lessons learned.
 * Provide guidance and support to colleagues on knowledge management tools and best practices.
 * Act as a central point of contact for knowledge-related queries and requests.

Reporting & Continuous Improvement

 * Track knowledge management activities, usage metrics and engagement levels.
 * Produce regular reports and insights to identify opportunities for improvement.
 * Support business improvement initiatives by identifying trends, common challenges and areas for greater collaboration.
 * Contribute to the development of innovative approaches to knowledge sharing and organisational learning.