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# Technology Support Specialist

- **Company:** Futura Title & Escrow, Llc
- **Location:** Boise, ID, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $52,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Business Software, Issue Tracking Systems, Microsoft Office, Productivity Software, Information Technology
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5042ca189e733f91

## About the Role

* High School Diploma or equivalent
 * Zero to two years of experience in information technology support or a related field; internships and academic projects are considered.
 * Basic experience providing technical support to end users.
 * Familiarity with Microsoft Office and common productivity tools.
 * General knowledge of computer systems, mobile devices, printers, and basic software troubleshooting.
 * Strong communication skills and a customer-first approach when assisting users with technical issues.
 * Ability to explain technical concepts to non-technical users.
 * Attention to detail in documenting support activity and following established procedures.

## Description

Are you passionate about solving tech puzzles and helping people? Join our dynamic IT team as a Technology Support Specialist! Whether you're just starting your career or bringing years of experience, we value your unique perspective and skills.

What You'll Do

 * Be the first line of support for tech issues-via phone, email, or in person
 * Troubleshoot hardware, software, and network hiccups
 * Set up and configure computers, mobile devices, and software
 * Use remote tools to assist users across locations
 * Keep detailed records in our ticketing system
 * Apply updates, perform backups, and support IT maintenance
 * Provide friendly, clear training to users
 * Escalate complex issues when needed
 * Adapt to evolving tech and team needs


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