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# Junior IT Infrastructure Engineer

- **Company:** H.K.A. CORPORATION
- **Location:** Las Vegas, NV, United States
- **Experience:** Starter
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Active Directory, User Authentication, Microsoft Azure, Microsoft Online Services, Cloud Computing, Cyber Security, System Configuration, Identity and Access Management, Windows Servers, Virtual Desktops, Windows PowerShell, Role-Based Access Control, Cloud Services, Microsoft SharePoint, Software Deployment, Virtual Machines, Microsoft InTune, Information Technology, 3-tier Architectures, Software Version Control
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=20e81be7b6bf1ef7

## About the Role

* Genuine interest in systems infrastructure, cloud services, identity, endpoint management, and automation
 * Foundational knowledge of Windows administration, directory services, permissions, virtualization, and cloud concepts (via degree, apprenticeship, home lab, internship, or practical experience)
 * Evidence-based troubleshooting approach: gather information, test safely, document findings, and determine when to escalate
 * Ability to communicate clearly across international teams and technical backgrounds
 * Strong organizational skills and attention to detail in ticket management and documentation
 * Willingness to learn from experienced engineers, accept feedback, and share knowledge
 * Awareness of information security, data protection, least privilege, and controlled change practices

Preferred

 * Experience in IT support, desktop support, service desk, or junior systems administration
 * Hands-on exposure to Microsoft 365, Azure, Entra ID, Intune, Windows Server, or PowerShell
 * Relevant Microsoft certification (e.g., Azure Fundamentals, Security, Compliance and Identity Fundamentals) or actively pursuing one
 * Experience with service management platforms and handling incident, request, and change records
 * Familiarity with source control, infrastructure-as-code concepts, or operational scripting

## Description

* Provide tier 3 assistance for infrastructure incidents and service requests escalated by Service Desk and Site Support teams
 * Monitor and report on health, availability, and capacity of server, cloud, backup, storage, identity, and endpoint services; promptly escalate risks and outages
 * Assist in administering Windows Server, Active Directory, and Entra ID (user, group, device, authentication, and access management)
 * Support Microsoft Azure infrastructure, including virtual machines, storage, backup, monitoring, and platform services under documented procedures and access controls
 * Operate Microsoft Intune for device configuration, compliance, application deployment, and troubleshooting
 * Support infrastructure-related Microsoft 365 services (Exchange Online, Teams, SharePoint Online, service health)
 * Assist with Azure Virtual Desktop and FSLogix administration, monitoring, and user issue resolution
 * Conduct routine backup checks, support restore testing, and maintain recovery documentation
 * Use PowerShell and approved automation tools to optimize repeatable operational tasks, subject to peer review
 * Document technical procedures, knowledge articles, asset records, and change records accurately
 * Participate in infrastructure projects, testing, maintenance, and controlled change activities
 * Operate according to HKA's security, change-management, and privileged-access policies


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