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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Administrator - **Company:** Paramount Property Tax Adjustments - San Diego, LLC - **Location:** Poway, CA, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Cleansing, Document-Oriented Databases, Design Web Format, Issue Tracking Systems, Pivot Tables, Salesforce.Com, User Provisioning Software, Data Management, User Accounts - **Published:** September 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0f79513b38a23ced ## About the Role * 2 years in a Salesforce-focused role: Sales Ops, CRM Ops, CRM Analyst, or Admin * Demonstrated experience triaging and resolving a real Salesforce support ticket queue * Solid Salesforce reporting and dashboard skills - build from scratch without documentation * Strong customer service orientation: patient, clear, and solution-focused with non-technical users * Experience creating user-facing training docs and instructional materials * Proficient in Excel / Google Sheets: pivot tables, VLOOKUPs, data cleaning * Analytical mindset - investigates root cause, not just symptoms * Strong written and verbal communication; high attention to detail * Strong interpersonal skills This role is perfect for a motivated IT professional eager to harness their technical skills in a fast-paced environment! We value proactive problem-solvers who thrive on continuous learning and are passionate about delivering exceptional systems support. Join us to make a meaningful impact by ensuring our Salesforce environment remains robust, secure, and aligned with strategic goals!, * Salesforce Administrator: 2 years (Preferred) ## Description CRM Support, Administration & User Enablement (~50%) * Manage the Salesforce support ticket queue - triage, prioritize, and resolve break-fix issues (broken workflows, validation rule conflicts, field mapping errors, duplicate records, failed automation) within SLA * Perform routine Salesforce administration: user provisioning, permission sets, page layouts, picklists, field updates, and record type configuration * Deliver exceptional customer service on every ticket - communicate with clarity, empathy, and urgency; set expectations and follow up proactively without being asked * Develop and maintain role-specific training documentation - written guides, quick-reference cards, and job aids tailored to non-technical sales users * Conduct onboarding and refresher training sessions to build user confidence and reduce repeat ticket volume; track adoption metrics and target users with recurring issues * Build and maintain a self-service knowledge base so users can resolve common issues independently; escalate complex technical issues to the Senior Admin or Developer with clear context Sales Analytics, Reporting & Continuous Improvement (~50%) * Build, maintain, and organize Salesforce reports and dashboards tracking pipeline health, deal velocity, stage conversion, quota attainment, and rep productivity * Conduct and maintain a full Report & Dashboard Inventory - document purpose, owner, audience, data source, and logic for every key report; establish naming conventions and folder structure * Identify and retire duplicate, outdated, or unused reports - maintain a clean, trusted library over a cluttered one * Systematically map points of failure: where data breaks down, where reports produce inconsistent results, where manual overrides are occurring, and where user trust in the numbers has eroded * Document data quality gaps by field and object; recommend and implement remediation (validation rules, required fields, picklist standardization, targeted training) * Identify automation opportunities - flag repetitive manual reporting and data management steps as candidates for Salesforce Flow or workflow automation; deliver a prioritized recommendation list to Sales Ops leadership * Respond to ad hoc analysis requests from sales leadership; prepare clean, presentation-ready data packages for weekly pipeline reviews, QBRs, and executive briefings ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Anomaly Detection - Using unsupervised Machine Learning for detecting anomalies in customer base](https://www.wearedevelopers.com/videos/6-anomaly-detection-using-unsupervised-machine-learning-for-detecting-anomalies-in-customer-base) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [Software Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/232-software-developer-salary-in-south-africa) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023)