> Markdown version of [/jobs/ext/3226808-it-helpdesk-1-technician](https://www.wearedevelopers.com/jobs/ext/3226808-it-helpdesk-1-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Helpdesk 1 Technician

- **Company:** CRD SOLUTIONS INC
- **Location:** Lynnwood, WA, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Office, Network Monitoring, Software Systems, Cloud Platform System, Office365, Microsoft InTune, Server Operating Systems & Platforms
- **Published:** September 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cbb697e3bf060df3

## About the Role

· 1-2 years of experience with desktop and server operating systems

· 1-2 years of basic Office 365 administration experience

· Strong written and verbal communication skills

· Advanced customer service skills

· Project and task management experience

· Critical thinking and problem-solving skills

· Works well both independently and in teams

· Must have own vehicle

· Detail Oriented

## Description

· Manage weekly/monthly IT health reports for clients.

· Track and maintain licenses for clients.

· Assist with server, network, security systems and other hardware deployments.

· Monitor network and platform security and performance.

· Assist with trouble tickets on ticketing system.

· Assist with Office365, EntraID, and Intune deployments and administration.

· Perform routine maintenance and standard repairs to networking and server systems.

· Install and configure new hardware and software systems.

· Other duties as assigned.