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# IT Infrastructure & Operations Engineer

- **Company:** Sofina Foods
- **Location:** Malton, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Backup Devices, Cyber Security, Hyper-V, Information Technology Operations, Microsoft Office, Windows Servers, Security Information and Event Management, Virtualization Technology, Windows Desktop, Wi-Fi Technology, Cyberark, Information Technology, SolarWinds (Software), Veeam, Cisco, Vmware
- **Published:** September 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=277abd95b247cb67

## About the Role

* Previous experience of working in a 3rd line IT support position (essential)
 * Working experience of Windows Server, Windows Desktop
 * Azure, Office 365 and Virtualization experience (VMware or Hyper-V)
 * Veeam, Barracuda, SolarWinds, Ivanti, CyberArk, SIEM, Cylance
 * Network skills based on Cisco, Meraki and or HP, Wi-Fi LAN and WAN
 * Quality and detail focused
 * Strong analytical skills Combined with effective problem-solving skills and ability to influence solutions
 * Determined and resilient, with the drive to complete tasks
 * Effective planning and organisational and communication skills (written and verbal)
 * Team focused
 * Excellent interpersonal skills and ability to maintain strong working relationships at all levels
 * Good numerical skills
 * Must be able to commit to call out services when needed
 * Due to call out the candidate must be located in an area that is no more than a 1 hour drive from the site

## Description

The IT infrastructure and operations (I&O) function is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the business., * Analyse and assess third line calls to ensure that the infrastructure team meet their operational level agreement with the IS service desk

 * Support and maintain core infrastructure
 * Approximately 70% Project work 30% BAU support
 * Take part in the IT on call Rota for 3rd line support 5:00pm - 6:00am
 * Resolve complex technical faults maximizing the use of any resource available
 * Successfully deliver infrastructure projects
 * Support the implementation of the business goal by delivering all ICT initiatives to deliver the business strategy
 * Develop your expertise in ICT technologies and the business environment to ensure that you are aware of the businesses demands and how IT support them
 * Engage with other members of the team in order to enhance their overall understanding of IT and business activities, and improve the operational efficiencies in these areas
 * Check all daily, weekly and monthly infrastructure tasks including daily system checks, Backups, licensing and cyber security checks
 * Visit remote sites when required, which may involve overnight stays
 * Carry out any other IT support and implementation duties as directed by the IT Infrastructure & Operations Manager