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# IT Support Technician

- **Company:** Novus recruitment
- **Location:** Hayle, UK
- **Salary:** £26,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, System Configuration, Database Queries, Desktop Computing, Network Connections, Software Deployment, Computer Equipment, User Administration, User Accounts
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f0b1f780c1cc663f

## About the Role

This is an excellent opportunity to develop your career in ICT in our forward thinking organisation. You will already have an in depth understanding of ICT, with a keen focus on responding to customer need. You will be a strong communicator and will enjoy travelling to different locations on a daily basis to support . In return, you will be part of a dynamic and innovative ICT Team and will be given opportunities to learn and develop new skills., * GCSE or equivalent (preferred), * Technical support: 1 year (preferred)

## Description

I. Hardware and software setup: Installing, configuring, and updating computer hardware and software applications for new employees or as needed.

 2. Troubleshooting support: Diagnosing and resolving basic technical issues with computers, telephony, database queries, network connectivity and software applications.

 3. Help desk operations: Managing incoming technical support requests via phone, email.

 4. User account management: Creating, modifying, and managing user accounts and access levels.

 5. Inventory management: Keeping track of IT equipment and software licenses.

 6. Documentation and training: Creating user guides and providing basic training on new systems and applications.