> Markdown version of [/jobs/ext/3234207-it-support-technician](https://www.wearedevelopers.com/jobs/ext/3234207-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** MTREC Recruitment
- **Location:** Cramlington, UK
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Software Engineering, Information Technology
- **Published:** September 7, 2026
- **Apply:** https://www.totaljobs.com/job/it-support-technician/mtrec-recruitment-job107949976

## About the Role

* Previous similar experience in an IT role.
 * Demonstratable experience in the engineering/manufacturing industry would be beneficial.
 * Excellent decision making and attention to detail skills.
 * Positive, proactive and dynamic look for solutions to problems and ways to improve.
 * Remain flexible in an ever-changing environment.

## Description

* You will deliver effective IT support across all aspects of the business and will provide back up and support to managers on a wide range of IT related projects.
 * The person will be responsible for the smooth running of day-to-day IT operations, duties will include:

 * Resolve and escalate IT incidents and change requests.
 * Maintain and troubleshoot hardware and software issues across the network.
 * Perform regular system maintenance and updates.
 * Daily checks and maintenance procedures such as ensuring backups have been completed.
 * Assist with new starters/leavers and support desk moves such as PCs and phones.
 * Raise external support calls with key suppliers when required.
 * Complete IT projects set by management and assist other departments where an IT presence is required.


## Related Videos

- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Stories from an Unsuccessful Recruiter](https://www.wearedevelopers.com/videos/1476-stories-from-an-unsuccessful-recruiter)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [What 2025 Taught Us: A Year-End Special with Hung Lee](https://www.wearedevelopers.com/videos/1784-what-2025-taught-us-a-year-end-special-with-hung-lee)
- [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)