> Markdown version of [/jobs/ext/3235576-hris-system-admin-iii](https://www.wearedevelopers.com/jobs/ext/3235576-hris-system-admin-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HRIS System Admin III - **Company:** RemainCo Personnel Holdings, LLC - **Location:** Glen Allen, VA, United States (Remote available) - **Experience:** Experienced - **Salary:** $58,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, JIRA, Microsoft Outlook, Computer Literacy, System Configuration, Database Queries, Human Resources Information System (HRIS), Issue Tracking Systems, Workday Time Tracking, Software Systems, SQL Stored Procedures, SQL Databases, Test Case, Time Tracking Software, Automated Data Processing (ADP), Kronos, HR Software, Servicenow - **Published:** September 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e63f5fa2dfc00131 ## About the Role Education Required: Associate Degree Education Preferred: Bachelor's Degree Required Years/Type of Experience: * Minimum 2 years of experience in a support role using a ticketing system * Strong troubleshooting skills with a track record of resolving end-user issues effectively * Basic experience writing SQL queries and stored procedure * Basic knowledge of timekeeping and time tracking systems (e.g., UKG/Kronos/any system) * Basic knowledge of payroll processes and understanding of HRIS processes * Good experience in writing test cases and UAT support Certificates/Licenses/Registrations or Professional Designations Required: None Preferred: Any certification that helps improve or supports system/process efficiency, * Direct experience using UKG Pro or UKG Dimensions, or legacy Kronos Workforce Central. * Familiarity with payroll cycles, FLSA basics, or labor scheduling rules. * Experience with a ticketing tool such as ServiceNow or Jira Service Desk. * Basic SQL knowledge. KNOWLEDGE, SKILLS & ABILITIES Technical / Job Knowledge: Foundational understanding of HRIS, timekeeping, scheduling, payroll support, issue triage, pay-period close, and handling sensitive employee data with discretion. Computer / Systems Skills: Comfort using UKG Pro, UKG Dimensions, Workday Time Tracking, Microsoft Excel, Outlook, and ticketing tools. ServiceNow, Jira Service Desk, Kronos Workforce Central, ADP, and SQL are preferred or nice-to-have skills. Communication / Leadership Skills: Strong customer service mindset; clear, patient communication; ability to collaborate with HR, Payroll, and IT; and judgment to escalate complex issues appropriately. Other Skills: Detail-oriented, organized, curious, and comfortable learning new software systems quickly while documenting recurring issues and contributing to knowledge resources. PHYSICAL REQUIREMENTS Primarily desk-based work, including prolonged computer use and routine keyboarding. ## Description The HRIS System Administrator supports administration and day-to-day troubleshooting for UKG, including UKG Pro and UKG Dimensions, with a focus on timekeeping, payroll, scheduling, and workforce management processes. This role responds to assigned tickets, partners with HR, Payroll, and IT, supports pay-period close activities, and helps maintain accurate documentation and issue resolution for business-critical HR systems., * Respond to employee and manager tickets related to UKG timekeeping, scheduling, and payroll functionality. * Troubleshoot login issues, punch and time-entry errors, schedule conflicts, and approval workflow problems. * Assist with routine system configuration changes, including pay rules, accrual codes, and schedules, under supervision. * Support pay-period close activities by helping identify and resolve timecard exceptions. * Document recurring issues and contribute to an internal knowledge base. * Escalate complex configuration or integration issues to the senior UKG leader or other appropriate subject matter expert. * Help test system updates, patches, and new UKG releases before go-live. * Learn and support new technology, including Workday Time Tracking, following implementation. * Other duties as assigned. ## Related Videos - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [AI as a Test Designer: Transforming Experience into Automated Testing](https://www.wearedevelopers.com/videos/1984-ai-as-a-test-designer-transforming-experience-into-automated-testing) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)