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# Implementation Engineer

- **Company:** Moody's
- **Location:** London, UK
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Issue Tracking Systems, Software Tools, Simple Object Access Protocol (SOAP), Solution Deployment Descriptor, Integration Tests, Information Technology, Enterprise Integration
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=81f46a1f3b44ec2a

## About the Role

* 1-3 years of experience in a customer-facing technical role, preferably within a Software as a Service environment, delivering implementation and integration solutions
 * Strong understanding of application programming interfaces, including REST and SOAP standards, to support client integrations and troubleshooting
 * Knowledge of cloud-based applications and services, with the ability to advise clients on integration best practices and solution design
 * Excellent analytical and problem-solving skills, with the ability to assess complex business and technical requirements and recommend effective solutions
 * Strong communication, presentation, and stakeholder management skills, with the ability to translate technical concepts into clear and actionable guidance
 * Experience providing technical training, workshops, or knowledge transfer sessions to clients, administrators, or development teams
 * Fluency in English is required; additional language capabilities are preferred
 * Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use., * Undergraduate degree in Engineering, Computer Science, Information Technology, Science, or a related technical discipline

## Description

Partner with clients to successfully implement and integrate solutions through expert advisory services and technical guidance.

 * Collaborate with project managers, customer success managers, product consultants, and clients to gather requirements and recommend solutions that meet business needs
 * Conduct workshops, demonstrations, and training sessions to educate clients on application programming interface capabilities, integration approaches, and implementation best practices
 * Support clients throughout implementation projects by diagnosing and resolving integration issues and technical challenges
 * Participate in integration testing and user acceptance testing activities to ensure successful solution deployment
 * Provide technical guidance and knowledge transfer to client administrators and integration development teams
 * Maintain accurate project information using internal systems for issue tracking, project management, time reporting, and enhancement requests
 * Develop and maintain technical documentation, including integration guides, troubleshooting materials, and how-to resources to enhance the knowledge base
 * Partner with product development teams to provide client feedback, support product enhancements, and stay current on industry trends, emerging technologies, and regulatory requirements


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