> Markdown version of [/jobs/ext/3239207-senior-manager-onehub-transformation](https://www.wearedevelopers.com/jobs/ext/3239207-senior-manager-onehub-transformation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, OneHUB Transformation - **Company:** AbbVie Inc. - **Location:** North Chicago, IL, United States - **Experience:** Expert - **Salary:** $124,500.0 - **Contract:** Permanent contract - **Skills:** Information Technology, Enterprise Integration - **Published:** September 14, 2026 - **Apply:** https://www.businessworkforce.com/job.asp?id=3390342500&tx=TT3734TYZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Experience Required * 10+ years of experience in transformation delivery, large-scale systems implementation, business process redesign, operations, or management consulting * Demonstrated track record of leading complex, cross-functional implementations through the full lifecycle with measurable operational impact * Strong process design and systems thinking skills, including hands-on experience developing SOPs, playbooks, and transition plans * Proven ability to influence, align, and drive delivery across senior cross-functional stakeholders spanning business, operations, and technology * Must have demonstrated organizational and planning skills, excellent verbal and written communication skills * Must have demonstrated strong project management skills with successful delivery of projects * Must be able to effectively facilitate the resolution of complex technical, analytical and business issues across functional lines Education Required * Bachelor's degree in business administration, information technology, engineering, operations management, or a related field required * Master's degree, MBA or equivalent preferred ## Description The Senior Manager / Manager, Transformation leads workstreams that operate OneHUB's transformation roadmap. Sitting within the Transformation Office, this role takes the roadmap, phasing, and enterprise-level milestones set by the Transformation Office and turns them into concrete, deliverable systems implementations, end-to-end process redesigns, and operating model changes across OneHUB functions. Through structured delivery, process discipline, and a systems-oriented mindset, this role is a core enabler of OneHUB's multi-year evolution into an industry-leading customer service organization., Strategic Transformation Program Management * Translates strategic direction into clear workplans, deliverables, and next steps for priority transformation initiatives. * Lead progress of assigned workstreams, helping move initiatives from planning through implementation. * Drive structured problem solving and develop practical recommendations to address issues and support execution. Initiative Advancement & Business Readiness * Conduct research and analysis to inform decisions, clarify requirements, and support advancement of transformation priorities. * Develop materials and tools that help teams execute against agreed plans and sustain progress across initiatives. * Identify execution risks or gaps early and elevate them for resolution. Operating Model & Business Integration * Operationalize operating model decisions (e.g., roles and responsibilities, decision rights, service levels, offshoring transitions) into concrete process, system, and organizational changes across OneHUB and its functional partners * Develop standard transformation artifacts (SOPs, transition plans, and playbooks) that can be reused across workstreams, functions, and geographies Cross-Functional Collaboration & Stakeholder Engagement * Partner closely with Change Management & Communications, Innovation Excellence, PMO, Operations, and functional leads to ensure systems and process changes are well sequenced, well understood, and well adopted * Coordinate with external hub operators, system vendors, and implementation partners on delivery timelines, technical dependencies, and quality of execution * Work hand-in-hand with Change Management & Communications to ensure frontline readiness, stakeholder alignment, and smooth adoption of process and system changes Reporting & Strategic Input * Provide regular, structured reporting on systems and process workstream status, delivery milestones, risks, and business impact to the Transformation Office and OneHUB leadership * Inform the refresh of the OneHUB transformation roadmap by surfacing execution learnings, operating model gaps, and sequencing opportunities across systems, processes, and organizational design