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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Technical Solutions Engineer Manager, Networking (English) - **Company:** Google LLC - **Location:** Sunnyvale, CA, United States - **Experience:** Expert - **Salary:** $222,000.0 - $308,000.0 - **Contract:** Internship / Graduate position - **Skills:** C (Programming Language), HTML, Java (Programming Language), JavaScript (Programming Language), Google App Engines, Bash Shell, Bioinformatics, C++ (Programming Language), Cloud Computing, Information Systems, Network Congestion, Software Debugging, Linux, Distributed Systems, Perl (Programming Language), Hypertext Transfer Protocols (HTTP), Virtual Private Networks (VPN), Python (Programming Language), Load Testing, Routing, Packet Analyzer, Peering, Cloud Services, TCP/IP, Virtual Local Area Networks, Google Cloud, Load Balancing, Information Technology, Free and Open-Source Software, Web Technologies, Sql Database Administration - **Published:** September 9, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3387058143&tx=FL939FFR&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain., * Bachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience. * 13 years of experience troubleshooting and advocating for customers needs, and triaging technical issues (e.g., networking, software, application, operational, process). * Experience reading or debugging code with one of the following: Java, C, C++, Python, Shell, Perl, or JavaScript. * Experience as a systems/network administrator, with Linux/Unix or operating systems, including TCP/IP, Routing, VPNs, VLANs, peering, load balancing, etc. * Experience working with web technologies (HTTP, HTML, Javascript, etc.). * Ability to communicate in English fluently to support client relationship management., * 10 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements. * 5 years of experience managing a technical, customer-facing team. * Experience with cloud computing (i.e., certifications, internships, coursework, etc.). * Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level. * Experience with any of these cloud solutions: SQL database administration, Google app engine, open source software communities, cloud networking solutions, or distributed computing technology. ## Description * Manage customer problems through effective diagnosis, resolution, and implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. * Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis. * Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. * Understand customer issues and advocate for their needs with cross-functional teams including product and engineering teams to find ways to improve the product, and drive high-quality production. * Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) . If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. 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