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# ERP Systems Superuser

- **Company:** Prestige Recruitment Specialists
- **Location:** Kingston upon Hull, UK
- **Salary:** £34,000.0 - £39,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics, Microsoft Office
- **Published:** September 9, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5877053974

## About the Role

* Previous experience working within a Manufacturing or Production environment.
 * Experience using an ERP system in a day-to-day operational role.
 * Experience acting as a system go-to person or supporting colleagues with system queries.
 * Strong analytical and problem-solving skills.
 * Excellent attention to detail and an understanding of data accuracy.
 * The ability to explain technical or system processes clearly to non-technical colleagues.
 * A proactive approach to identifying improvements and solving problems.
 * Experience of Microsoft Dynamics 365 would be highly desirable, although experience with another ERP system will be considered.

## Description

* Act as the first point of contact for ERP-related queries across Production and Manufacturing.
 * Monitor and maintain the health of end-to-end processes within Microsoft Dynamics 365.
 * Identify and resolve system, data and process issues that could impact production.
 * Monitor background processes, batch jobs, costing, inventory and production transactions.
 * Investigate bottlenecks, process failures and performance issues, escalating more complex problems where required.
 * Support the implementation and continuous improvement of the new ERP system.
 * Provide training, coaching and ongoing support to system users.
 * Promote accurate data entry, transactional discipline and best practice.
 * Work closely with IT Business Analysts to investigate root causes and deliver system improvements.
 * Support User Acceptance Testing (UAT) and help prepare the business for system updates and releases.
 * Use system data and operational insight to identify opportunities to improve efficiency and performance.

Technologies:

 * ERP
 * Support
 * Office 365, We are recruiting three ERP Superusers as part of a major new systems transformation project in East Yorkshire. Our client has been developing a modernised ERP system since 2024 and is now approaching the implementation of Microsoft Dynamics 365 across the business. This is a permanent, Monday to Friday role offering a salary of £34,000 to £39,000 per annum. You will play a key role in the successful adoption, day-to-day operation and continuous improvement of the new system, supporting the Production and Manufacturing functions within a major manufacturing business at an exciting point in its development.


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