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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Implementation Engineer - **Company:** Panasonic North America - **Location:** Hoffman Estates, IL, United States (Remote available) - **Experience:** Experienced - **Salary:** $80,000.0 - $105,000.0 - **Contract:** Permanent contract - **Skills:** Ubuntu (Operating System), CompTIA Network+, Linux, PostgreSQL, Windows Servers, Network Diagrams, Network Service, Software Deployment, Product Software Implementation Methods, Software Systems, SQL Databases, Information Technology, Docker - **Published:** September 16, 2026 - **Apply:** https://dejobs.org/x/x/3E6BA1906A0A4756868AB63AE435055D/job/ ## About the Role * Bachelor's degree in Computer Science, IT, or Engineering required; equivalent professional experience (typically 2 years of relevant experience for every 1 year of required education) and relevant technical certifications, such as CompTIA Network+, may be considered in lieu of a degree * 2-5 years of experience in software implementation, networking, and industrial IT * Hands-on experience with Linux (Ubuntu), Docker, SQL, PostgreSQL, and enterprise networking * CompTIA A+ required; Network+ or Linux+ preferred * ASQ CSQE desirable * SMT manufacturing and MES system experience preferred * Bilingual in English and Spanish preferred Competencies * Analytical, detail-oriented, and customer-focused * Takes initiative to resolve issues and deliver consistent, high-quality results * Maintains documentation accuracy and process adherence, Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. ## Description As a Software Implementation Engineer, you will plan and execute software installations, migrations, and upgrades of PanaCIM, iLNB, DGS, and related Panasonic applications for customers both on-site and remotely. Working independently on tasks of moderate complexity, you will configure and troubleshoot Windows Server, Linux (Ubuntu), SQL, PostgreSQL, and Docker environments, perform root-cause analysis of software and network communication issues, and maintain comprehensive customer documentation and configuration guides. Beyond direct customer support, you will contribute to process improvement and standardization across PanaCIM, iLNB, and DGS deployments, support Sales through trade shows, demonstrations, and technical consultations, and participate in ongoing product and safety training. At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business. Responsibilities Service Support * Plan and execute software installations, migrations, and upgrades of PanaCIM, iLNB, DGS, and related Panasonic applications at customer sites and remotely * Configure and troubleshoot Windows Server, Linux (Ubuntu), SQL, PostgreSQL, and Docker environments * Perform root-cause analysis of software and network communication issues * Maintain comprehensive customer documentation, including network diagrams, software versions, HostIDs, and license information * Create internal and customer-facing guides for unique configurations and integrations * Work with TAC and Development to validate patches, fixes, and software enhancements * Provide technical consultation to customers on site preparation, backups, and system performance Process Improvement * Participate in knowledge sharing and standardization of procedures for PanaCIM, iLNB, and DGS deployments * Suggest process improvements for deployment efficiency and quality consistency Sales Support * Participate in exhibitions and demonstrations of equipment at trade shows, the PA demo room, and customer sites, informing customers and responding to technical and specification questions and concerns * Identify sales opportunities and inform Sales as appropriate Admin and Training * Participate in internal product and safety training * Complete required documentation, travel reports, and expenses promptly Scope * Performs implementation tasks of moderate complexity independently with limited supervision * May mentor associates or contractors on technical assignments * No budget or direct reports, * Interfaces professionally with customers and internal groups * Delivers clear, concise technical documentation and feedback Other Requirements * Capable of lifting over 50 lbs. (22.7 kg), standing for long periods on factory floors, and maneuvering in factory production environments and confined spaces to execute technical activities * Ability and willingness to travel extensively (often 95% or greater), domestically and internationally, often with very short notice, with flexible work hours, including non-standard business hours, weekends, and occasional holidays, as may be necessary to meet customer project schedules and demands * Additional tasks as assigned and reviewed