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# IT Technician L2 Deskside Support

- **Company:** Hemmersbach GmbH & Co. KG
- **Location:** UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Information Technology
- **Published:** September 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7c679b5eb77d4b0b

## About the Role

* 2 years of IT experience (or equivalent)
 * A diploma or formal education in IT-related field
 * Excellent time management and interpersonal skills
 * Experience in OS, Apps and H/W installation and troubleshooting depending on project products

## Description

* Onboarding program
 * Buddy program
 * International job opportunities
 * Company events
 * Internal career development program
 * Medical cash plan, * Provide day to day desktop support
 * Handle inbound tickets and questions that are related to incidents or IT requests
 * Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system