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# IT Technician

- **Company:** Wirral Metropolitan College
- **Location:** Birkenhead, UK
- **Salary:** £25,654.0 - £26,422.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Configuration Management, Microsoft Operating Systems, Software Project Management, Tablet Computers, Information Technology
- **Published:** September 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5879590092

## About the Role

* GCSE/Level 2 qualification in Maths and English.
 * Have an in-depth knowledge of Microsoft Operating Systems, with relevant Microsoft hardware support qualifications (MCDST, MCP or equivalent) or being prepared to work to such a qualification.
 * Have worked in a team environment, but capable of working individually and taking sole responsibility for projects.
 * Be familiar with the operation and maintenance of a modern personal computer system.
 * Have knowledge and preferably experience of software management systems.
 * Have a knowledge of stock control and booking procedures.
 * Have experience working with various software applications.

## Description

* To act as a member of a team covering WMC main sites to support and maintain the IT infrastructure including college phone systems.
 * To take the lead for outreach support covering IT support particularly at the remote sites.
 * To provide support to staff in the configuration of mobile technologies (i.e. iPads, iPods, Android devices and other electronic tablets)
 * To ensure high consistency across all sites, and to contribute to the team SAR.
 * To monitor the IT call logger, take jobs in a timely manner and work to completion as efficiently as possible
 * To use Microsoft System Centre Configuration Manager to support the requirements of network users
 * To provide technical support for the appropriate teaching areas, including the provision of specialist IT and Audio Visual Communications resources for demonstrations and curriculum requirements.