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# 2nd Line Support Engineer - Managed Services

- **Company:** Millshill Recruitment Limited
- **Location:** Tamworth, UK
- **Salary:** £30,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Backup Devices, Dynamic Host Configuration Protocol, Domain Name System (DNS), Windows Servers, Virtualization Technology, Wi-Fi Technology, Office365, Firewalls (Computer Science), Information Technology
- **Published:** September 2, 2026
- **Apply:** https://www.reed.co.uk/jobs/2nd-line-support-engineer-managed-services/57302425

## About the Role

As 2nd Line Support Engineer you will have a MSP / Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will have a wide range of technical skills across Tech such as Windows Server, Azure, M365, Networking, Virtualisation, Active Directory, DNS, DHCP, Wi-Fi, Firewalls, BackUp, any industry certifications would also be a massive benefit.

Alongside your technical ability it is essential that you are an excellent communicator driven by outstanding customer service. This is a fast paced ticketed environment so the ability to stay calm under pressure and remain focused is essential.