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# Worship Technical Specialist

- **Company:** LIFEWAY LLC
- **Location:** Nashville, TN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $173,000.0 - $312,000.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Artificial Intelligence, Software Bug Management, Databases, Digital Asset Management, Web Development, Mailing List, Regression Testing, Audio Editing Software, Web Platforms, Information Technology, Performance Monitor, Dynatrace
- **Published:** September 24, 2026
- **Apply:** https://www.builtincolorado.com/job/worship-technical-specialist/11337960?handler=ApplyRedirect

## About the Role

Bachelor's degree in Computer Science, Digital Media, Music, or a related field, required

Master's degree, not required

Advanced graduate degree (PhD, etc.), not required

Skills, Knowledge, & Experiences, required

 * Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings
 * 3+ years of experience in technical support, digital media, or a related field
 * Experience in local church music ministry
 * Experience in web design and development
 * Technical troubleshooting and web platform support
 * Digital asset management and organization
 * Vendor coordination and order fulfillment
 * Clear written and verbal communication across phone, chat, and email

Actively involved in an evangelical Christian church

Skills, Knowledge, & Experiences, preferred

 * Familiarity with rights and royalty administration for digital media
 * Experience with regression testing or software QA processes
 * Experience with audio editing for worship or church sound systems
 * Background in content development for digital ministry platforms, Leads business development and capture activities for Latin American defense and government customers. Identifies opportunities, analyzes customer and competitor needs, builds senior stakeholder relationships, coordinates bids and proposals, shapes requirements, manages campaign plans, and supports trade shows and customer engagements. Requires extensive aerospace or defense experience, regional customer expertise, cross-cultural fluency, knowledge of U.S. and international defense sales frameworks, export controls, local partnerships, and English proficiency; Spanish and Portuguese are preferred.
Top Skills: CRMDirect Commercial Sales (Dcs)EarForeign Military Sales (Fms)ItarPipeline Management ToolsUncrewed Air Systems

## Description

Be an Early Applicant
Remote
Hiring Remotely in US
Mid level
Remote
Hiring Remotely in US
Mid level
Provides advanced technical support for LifewayWorship.com and escalated customer issues. Manages digital and physical worship assets, audio edits, artwork, vendor fulfillment, rights administration, database accounts, and mailing lists. Collaborates with programmers on regression testing, bug fixes, and feature support, while supporting worship initiatives, content development, ministry partnerships, and process improvements. The role is remote within the U.S. with occasional travel to Nashville., Lifeway is seeking a Worship Technical Specialist to serve as a key resource for Lifeway Worship, blending technical expertise with a heart for ministry to support churches and worship teams across the country. In this role, you will manage digital and physical worship assets, provide advanced technical support for LifewayWorship.com, and collaborate with programmers, legal, and ministry leadership on strategic worship initiatives. This is a unique opportunity for someone who understands both the technical and ministry dimensions of worship resource development and wants their work to have lasting impact in the local church., * Lives out Lifeway's mission and values, showing deep commitment to Kingdom work

 * Limited travel: 2-4 times per year, typically overnight
 * Provide advanced technical support for LifewayWorship.com via phone, chat, and email, resolving escalated issues for customers, church partners, and internal support teams
 * Serve as the primary liaison for the Lifeway Worship Customer Service Teams channel, assisting Church Sales & Support Specialists with complex or escalated cases
 * Investigate and resolve technical and product-related customer inquiries, maintaining a support spreadsheet to ensure timely follow-ups and accurate records
 * Manage all digital and physical worship assets, including archive organization, duplication of physical masters, artwork development for vendor relationships, and custom audio edits for church sound systems
 * Partner with the Legal team to ensure rights and royalties for worship assets are properly administered
 * Coordinate shipping, tracking, and fulfillment of vendor orders and sample products in partnership with the Order Research team
 * Oversee One Source administration for Canon accounts and manage Metro 2 mailing list memberships to maintain database accuracy
 * Collaborate with programmers on regression testing, bug fixes, and feature support for LifewayWorship.com
 * Support and lead new Lifeway Worship initiatives in partnership with the Project Team Leader, including content development and ministry partnerships
 * Continuously evaluate and recommend improvements to technical support systems, digital resource management, and customer service processes