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# IT-Support-Techniker

- **Company:** Instaffo GmbH
- **Location:** Westerstede, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Windows Servers, Remote Infrastructure Management, Systems Integration, Office365, Microsoft InTune
- **Published:** September 3, 2026
- **Apply:** https://www.adzuna.de/details/5864749447

## About the Role

* Abgeschlossene Ausbildung als Fachinformatiker für Systemintegration oder vergleichbare IT-Ausbildung
 * Führerschein
 * Erfahrung in der Implementierung und Wartung von Cloud-Lösungen (Microsoft Office365 / Azure / Intune)
 * Support und Service von Windows-Server-Systemen und Windows-Clients

## Description

Wir suchen Unterstützung für unser IT-Support-Team. Deine Aufgaben umfassen:

 * Anrufannahme und Bearbeitung von Kundenstörungen sowie Problemen per Fernwartung
 * Bearbeitung der Ticket Queue und Qualifizierung der Tickets für den 2nd-Level
 * Selbstständige Bearbeitung von Vorgängen (15-45 Minuten)
 * Arbeit mit unserem Ticketsystem Autotask
 * Bearbeitung von:
 + Serverproblemen
 + AD / DNS / DHCP
 + Microsoft 365
 + Starface Telefonanlage
 + Arbeitsplatz-Problemen


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